Spectrum vs Frontier - Which One is Better? | BestCableTV


Spectrum vs Frontier - Which One is Better?


We all struggle when it comes to deciding upon the right internet service provider for our requirements within our vicinity and this exercise can get to be unnecessarily cumbersome when all available options are equally appealing. This is where you need to thoroughly consider some key deciding criteria such as connectivity speeds, applicable costs, binding contracts, bundle offers, etc.

If you are also confused and struggling to choose an Internet Service Provider , then look no further! Today we are going to be comparing two different ISPs and we will be sharing all their major key differences to help you make a calculated, rational decision. So, let’s get started!

Frontier

Frontier Communications primarily started out as an internet service provider for rural areas but over time has expanded into urban terrain. Although its primary focus has been fiber optic connectivity service, it has recently become popular and widely known for offering Digital Subscriber Line or DSL internet. Slowly, but surely, Frontier is increasing its subscriber base due to its affordable DSL plans and availability of internet infrastructure in rural areas.

Pros:

  • Pocket-friendly DSL plans
  • Best available option for gaming
  • Availability in rural areas

Cons:

  • Does not offer cable internet
  • Limited fiber internet availability
  • Slow DSL speed

Spectrum

Spectrum is widely known as a “cable service provider” and has gained popularity due to its availability across 40+ US states. This means a huge subscriber base and fan following for a company that is undoubtedly one of the nation’s largest internet providers. Another feature that makes it a favorite amongst new subscribers is that it doesn’t enforce data caps. In terms of technology, Spectrum uses coaxial cable to provide its services.

Pros:

  • Does not charge Modem rental fee
  • Reliable performance based on consumer surveys
  • No data caps in place

Cons:

  • Comparatively more costly
  • Not renowned for exemplary customer service

Spectrum vs Frontier – Major Differences

  1. Services

  2. Frontier mostly provides DSL (Digital Subscriber Line) services and limited fiber internet services. Its DSL connection is cheaper but slower than that of Spectrum.

    On the other hand, Spectrum is best known for providing coaxial cable connections and is also recognized as the 2nd largest cable provider in the US.

  3. Coverage

  4. Spectrum is considered one of the biggest internet service providers in the US covering around 40+ states. Meanwhile, Frontier only covers about 25 states.

    However, it is a major service provider for rural areas and its fiber services are only limited to some areas of California, Indiana, Texas, and Florida.

  5. Speed

  6. Spectrum’s download speeds typically start from 60 Mbps and go up to 940 Mbps. Its uploading speeds range from 10 Mbps to 35 Mbps. Low upload speeds are a major drawback that cable internets usually face. Spectrum’s speeds vary from region to region.

    If you avail of fiber-optic internet services from Frontier, downloading speeds are at par with those of Spectrum, but its DSL mostly remain in double digits ranging from 3 to 115 Mbps for downloads and up to 10 Mbps for uploads.

  7. Pricing & Plans

  8. Spectrum is known for providing faster speeds even on its most basic Spectrum internet plans. The company is known for not including any hidden fee, unlike other providers. It has a number of plans with different prices and different speeds, for example:

    • Spectrum Internet for $49.99
    • Spectrum Internet Ultra for $69.99
    • Spectrum Internet Gig for $109.99

    On the other hand, Frontier has different plans for its fiber and DSL services. Its monthly fee is comparatively much cheaper than that of Spectrum. Its DSL plans include Frontier Basic Internet, starting from $32.99.

    Its Fiber-optic plans include:

    • Fiber optic 50 for $50
    • Fiber optic 500 for $60
    • Fiber optic Gigabit for $80

    Both providers have different plans that provide discounts for low-income customers. Spectrum’s Assist plans provide 30Mbps download and 4Mbps upload speed. Whereas Frontier’s plan, the lifeline program, offers discounts on existing services.

  9. Bundles

  10. Both Spectrum and Frontier offer TV and phone bundles with their internet plans, but Frontier doesn’t provide a TV service for new customers.

    Spectrum’s bundles are a bit expensive compared to Frontier but they offer premium channels and they also alter the bundles according to customers’ demands. Their most popular bundle deal is called Spectrum Triple Play, which provides internet tv and home phone service in a single package.

  11. Data Caps

  12. Both service providers offer unlimited data and do not have a policy of enforcing data caps, which others in the industry do. Users can freely use unlimited data for gaming or streaming without the fear of extra charges.

  13. Contracts

  14. Similar to data caps, both the providers are amongst the few no-contract internet providers in the USA. The only thing worth noting here is that spectrum’s internet plans for new users come with a two-year “promotional rate”, and the fee is revised after the end of the promotional period.

    Frontier doesn’t offer promotional pricing so the monthly bill remains fixed.

  15. Installation

  16. Frontier’s installation fee is $85 for all plans. Both the companies offer a self-installation option but the pricing and rental fee are what makes them different.

    The charges for Spectrum self-installation are $10 but it has no monthly equipment rental fee whereas Frontier doesn’t charge for self-installation but has a monthly equipment rental fee.

  17. Customer Satisfaction

  18. There is a significant gap in terms of customer satisfaction. Here, spectrum has an edge over Frontier. Customers seem much happier with Spectrum based on the ACSI (American Customer Satisfaction Index).

  19. Privacy Policy

  20. This is the most important thing to consider because your internet service provider has access to the data that you generate whenever you use the internet. Users expect transparency when it comes to their data privacy, it is imperative for them to know what the ISPs do with their data. Both Frontier and Spectrum list down that they gather usage data and other information.

    It is advisable to go through the privacy policy and other relevant terms and conditions of each service provider before making a final decision.

Final Word

If you can avail of Frontier’s fiber optic connectivity within your area, then it is strongly recommended that you should go for it. In terms of price and speed, this is a comparatively better option than Spectrum. But if your only available option is Frontier DSL, then Spectrum’s cable internet is what we will recommend, due to its reliability. Another factor worth considering is that customers seem to be far more satisfied with their services from Spectrum but that could presumably be due to bad experiences with frontier’s DSL service. However, if you are not sure about the internet plans offered by these providers at your address, visit the BestCableTV platform and enter your zip code to view all internet plans available at your address.

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