Do you enjoy watching television programming? Then you must have a suitable TV service for your home. Several TV providers serve numerous Americans using various technologies with unique packages and features. DIRECTV is a well-known name among many households, and if you are its customer, you may already be familiar with its protection plan.
Many DIRECTV subscribers pay for this plan with their monthly service without even realizing its purpose. So, if you’re wondering whether this DIRECTV protection plan is worth your investment, you can read this detailed overview to understand all the crucial details of this service.
What is DIRECTV Protection Plan?
Every TV service has its own equipment, and Satellite TV is the same. Although DIRECTV has introduced satellite-free options, people living in rural areas still subscribe to its satellite TV plans. These satellite options come with a satellite dish (usually mounted on your roof), a receiver, and a remote control. This equipment is valuable, but we often overlook its protection. The DIRECTV protection plan is beneficial in this regard.
But what exactly does the DIRECTV protection plan entail? This protection plan offers free maintenance, upgrades, and repairs of the most vital home systems. However, it is only available to DIRECTV’s satellite TV subscribers for an additional monthly fee of $8.99. DIRECTV Protection plan covers all the equipment and also includes regular safety inspections.
Although DIRECTV includes this plan with its TV packages, it does not own this service. Instead, New Asurion, a top supplier of product protection programs, offers this plan. This subsidiary of Asurion Inc. officially deals with all DIRECTV warranties.
| Protection Plan | Price | Features |
|---|---|---|
| DIRECTV Protection Plan | $8.99/mo | DIRECTV system protection & Receiver upgrades every 2 years |
| DIRECTV Protection Plan Premier | $20.99/mo | includes all DIRECTV Protection Plan features & protection for your other devices |
| DIRECTV Protection Plan Premier + Accidental Damage from Handling | $25.98/mo | Includes all the benefits of other plans along with coverage for accidental damage |
**Does not cover pre-existing damages.
***A $50 service fee applies for repairing or replacing eligible equipment for Premier customers.
DIRECTV Protection Plan
New DIRECTV subscribers can get this standard protection package for $8.99 per month. The DIRECTV protection plan offers the most recent receiver upgrade every two years and ensures the security of all your DIRECTV devices.
The plan covers your DIRECTV equipment, including your receiver, remote control, dish antenna, and associated wires and switches, and troubleshoots, repairs, and replaces them when necessary. Additionally, it offers free service calls and 24/7 technical assistance, allowing you to contact a qualified specialist without paying a fee to fix your system. Typically, this technician visit would cost $99 without this plan.
To summarize everything, this DIRECTV plan includes the following features.
- Free service calls
- Easy equipment replacement
- 24/7 technical support
- Total coverage for your DIRECTV system
- Equipment upgrades every two years
DIRECTV Protection Plan Premier
Want more protection? You can always sign up for DIRECTV’s Premier Protection Plan. Besides including every benefit of the basic protection plan, this premium package covers all your existing and future entertainment devices, including TVs, laptops, PCs, tablets, routers, modems, and more. So, for just $20.99 per month, you can protect countless entertainment devices with this plan.
DIRECTV’s premier plan not only provides protection but also offers something more to make it extra attractive. It also offers dedicated phone claims support, so you can troubleshoot any issue conveniently. Additionally, the Premier Protection plan supports round-the-clock online claims, allowing customers to file claims without any time constraints. In conclusion, the plan is ideal for people who have multiple TVs and expensive surround sound systems as it provides:
- Security to all your entertainment devices
- 24/7 online claims filing
- Support for phone claims
Equipment Covered
As we have mentioned before, the premier plan covers an unlimited number of entertainment devices on which you enjoy your DIRECTV service. Here is a list of the devices covered by this plan.
- Televisions: Any brand or model of LCD TVs, LED TVs, and Plasma TVs
- Computers: Windows computers, Apple computers, and others with Linux OS.
- Tablets: Android and Apple tablets
- Others: The other covered devices include
- 3D glasses
- Home theater systems
- TV remotes
- Routers
- Modems
DIRECTV Protection Plan Premier with Accidental Damage from Handling
For $25.98, this plan covers all the same things as DIRECTV’s premier plan, along with the coverage for accidental damage. Accidental damage can include drops, spills, cracked screens, and more. However, it does not cover devices like Amazon Fire Stick, Roku, Apple TV, or others. DIRECTV protection plan with ADH is excellent for people who have over $5,000 worth of electronics. Otherwise, you’ll be wasting your money with this plan.
What Does DIRECTV Protection Plan Cover?
Initially, these plans only included coverage for technical issues brought on by equipment failure and dish alignment issues. However, these protection plans expanded with time, and now, they cover all DIRECTV remote controls, switches/connections, and the alignment of dish antennas. Whereas, DIRECTV’s Protection Plan Premier covers unlimited devices, including TVs, home theaters, desktops, laptops, tablets, modems, and more.
After receiving multiple complaints regarding troubleshooting, the premier package also incorporated the accidental damage feature. The DIRECTV security package later included free equipment upgrades every two years to attract more customers. This upgrade feature, originally offered separately from the protection plan, ended up being the most important addition.
When choosing this protection service, keep a few things in mind. Firstly, receiver upgrades usually require you to renew the 2-year lease agreement. Secondly, DIRECTV will only replace your remote control in case of damage. Finally, there is a claim limit on DIRECTV’s premier protection plan. The protection plan will only cover up to $2,000 per claim and a total of $6,000 in a year.
What is not covered in the DIRECTV Protection Plan?
To answer this question, consider these plans’ operations as those of an insurance business. You may believe that your device is covered, only for you to find out later that it wasn’t. Therefore, it is necessary to thoroughly understand the terms before signing up for this service.
These plans will not cover everything, and this often includes natural damages caused by fallen trees, water, animals, and misalignments due to strong winds. DIRECTV’s protection plan also does not cover issues caused by human error, such as wire cutting, moving equipment, or damaging your satellite dish.
Conclusion
Every TV provider has unique equipment that has to be appropriately maintained. DIRECTV provides a comprehensive solution to this issue. The DIRECTV protection plan offers regular inspections, repairs, and simple replacements while guaranteeing the proper security for your gadgets.
In short, this plan is an excellent choice for people who want to call a technician to fix their issues without paying hefty fees for their service. In addition to that, you also get 24/7 customer support and free service calls. Therefore, if you have a large family, several TVs, and various devices, this DIRECTV protection plan is undoubtedly worth the investment.
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