Why be a jack of all trades when you can be the master of one?
Contrary to Verizon Communications’ nationwide DSL internet and 5G Home Internet services, the Verizon Fios Internet service is concentrated in the northeast and mid-Atlantic regions. Powered by 1 million route miles of fiber-optic cables, Fios is accelerating growth and productivity in the nation’s east through its lightning-fast speeds.
Join us as we explore a new horizon with Verizon and bring to light the most recent changes made to the Fios Internet plans, prices, and perks.
What is Verizon Fios?
Verizon Fios is the fiber-exclusive arm of Verizon Internet, offered by the parent company Verizon Communications. Under the brand name Fios, the American telecommunications company offers fiber-rich internet plans with hyperfast, multigigabit, equal upload, and download speeds of up to 2 Gigs (2,000 Mbps).
Switch to Fios, and get a $100 Verizon Gift Card and a $200 to the Home Depo
Fios was initially rolled out in Keller, Texas, in August 2004, but it was not until the launch of FiOS TV, that the fully-fiber optic broadband service gained traction among the U.S. internet consumers. By June 2007, 35 percent of the downtown Texans (9,000 people) could access Verizon Fios plans and related services, like FiOS TV and voice over internet protocol (VoIP) home phone line.
However, in March 2010, Verizon Communications announced its plan to halt the fiber-optic internet expansion across the east coast, and instead focus on municipalities where it had Fios franchises, like Baltimore and Boston. By 2015, Verizon Fios Internet’s coverage area was streamlined from 13 states to 9 states, as it withdrew from the California, Florida, Texas, and Indiana markets.
Today, Verizon Fios’ ultrafast symmetrical internet speeds are accessible in 34 metro areas, largely concentrated in the country’s northeastern region, for a starting price of $49.99 per month (when unbundled and after AutoPay and paperless billing discounts).
At the moment, Fios encompasses 27.78 percent of the total coverage area of Verizon Internet. Compared to Verizon DSL Internet (available in 36.49% of Verizon’s broadband footprint) and Verizon 5G Home Internet (covering 64.42% of the total area where Verizon home Internet services are available), Fios offers the fastest internet speeds at the lowest possible monthly rates.
Verizon Fios Internet’s unlimited and contract-free service is coupled with attractive perks to offer the best value for the money.
Pros
- Up to $200 in credit on The Home Depot Gift Card
- Professional installation fee waiver on online orders
- Symmetrical internet speeds of up to 2 Gigs
- WiFi router is included in the monthly fee
- Upto 4 years of price guarantees
- Award-winning customer service
- No annual contracts
- No data caps
Cons
- Verizon Fios 2 Gig plan is only available in New York City.
- Limited availability in the eastern region
Verizon Fios Internet Plans Review
| Verizon Fios Internet Plans | |||
| Plans | Download Speed | Price | Shop Now |
| Fios 300 | 300 Mbps | $49.99/mo. | Order Now |
| Fios 500 | 500 Mbps | $69.99/mo. | Order Now |
| Fios 1 Gig | 1,000 Mbps | $89.99/mo. | Order Now |
| Fios 2 Gig | 2,000 Mbps | $119.99/mo. | Order Now |
Like an authentic American telecommunications conglomerate, Verizon has evolved through the years to develop and distribute next-gen broadband solutions that meet the needs of a future-focused society. From its initial internet speed range of 5 Mbps to 30 Mbps, Verizon Fios has come a long way to offer its current plans within the 300 Mbps to 2,000 Mbps range. Fios internet speeds are ingeniously tiered in four month-to-month plans, offered at varying prices to suit customers from all walks of life.
Verizon Fios 300 Review
| Fios 300 Internet- At A Glance | |
| Bundled Price | $24.99/mo. (with AutoPay & paperless billing) |
| Standalone Price | $49.99/mo. (with AutoPay & paperless billing) |
| Download Speed | 300 Mbps |
| Upload Speed | 300 Mbps |
| No. of Devices Supported | Up to 5 |
| Contract | Not required |
| Data Cap | Unlimited |
| Availability | 9 states |
| Price Guarantee | 2 years |
| Installation Fee | $99.00 (one-time). Waived for online orders |
| Equipment Fee | Included |
| Best For | Browsing, chatting, and emailing. |
Verizon Fios 300 is the most affordable entry-level fiber broadband plan in the USA. For only $24.99 per month, you can get superfast, equal upload and download speeds of up to 300 Mbps. This 300 Mbps plan comes with a 2-year price lock guarantee, unlimited data allowance, and Verizon Fios Quantum Gateway, which will be installed at your home by a professional, free of charge.
Subscribe to Fios 300 for $24.99/mo.
Fios 300 plan subscribers do not have to sign an annual term agreement to qualify for the added benefits that accompany the high-speed and reliable service. As a token of appreciation, Verizon customers receive a $50 The Home Depot Gift Card or they can swap the card for a Verizon Stream TV device ($69.99 in value).
The 300 Mbps base plan is best suited for a small to mid-sized household with moderate internet usage. You can browse, chat, stream, upload/ download files, and even play online games on 5 different devices at once with your Fios 300 plan.
Verizon Fios 500 Review
| Fios 500 Internet- At A Glance | |
|---|---|
| Bundled Price | $44.99/mo. (with AutoPay & paperless billing) |
| Standalone Price | $69.99/mo. (with AutoPay & paperless billing) |
| Download Speed | 500 Mbps |
| Upload Speed | 500 Mbps |
| No. of Connected Devices | Up to 8 |
| Contract | Not required |
| Data Cap | Unlimited |
| Availability | 9 states |
| Price Guarantee | 3 years |
| Installation Fee | $99.00 (one-time). Waived for online orders |
| Equipment Fee | Included |
| Best For | Video chatting. Streaming movies and music. |
Verizon Fios 500 plan is one of the most reasonably priced mid-speed tiered fiber broadband plans in the market. The service costs $44.99 per month when purchased with the Verizon Unlimited Welcome or Unlimited Plus wireless phone plans.
Subscribe to Fios 500 for $44.99/mo.
The plan’s speed capabilities reach up to 500 Mbps on the upstream and downstream channels. Moreover, the uncapped and contract-less service saves subscribers from the dreaded data overage charges and early termination fees.
For only $45 per month (for 36 months), users can enjoy smooth video chatting and HD streaming on up to 8 devices by subscribing to the Fios 500 Internet plan.
Verizon Fios 1 Gig Review
| Fios 1 Gig Internet- At A Glance | |
| Bundled Price | $64.99/mo. (with AutoPay & paperless billing) |
| Standalone Price | $89.99/mo. (with AutoPay & paperless billing) |
| Download Speed | 940 Mbps |
| Upload Speed | 880 Mbps |
| No. of Connected Devices | Up to 15 |
| Contract | Not required |
| Data Cap | Unlimited |
| Availability | 9 states |
| Price Guarantee | 4 years |
| Installation Fee | $99.00 (one-time). Waived for online orders |
| Equipment Fee | Included |
| Best For | Multi-device streaming in 4K and heavy file sharing. |
Verizon Fios 1 Gig Internet plan is the “best value” plan in the Fios Internet product range. The plan costs $64.99 per month when bundled with a Verizon 5G Unlimited phone plan. You can expect a download speed of up to 940 Mbps and 880 Mbps of upload speed on Verizon’s lightning-fast fiber network.
Subscribe to Fios 1 Gig Plan for $64.99/mo.
The $65 price tag on the Fios Gigabit internet plan includes unlimited data, no-contract service, a 4-year price guarantee, and an installation fee waiver. Wrapped in an abundance of gifts, credits, and discounts, this 1 Gig Internet plan is the perfect high-value deal for cost-conscious consumers.
You can connect up to 15 devices on this plan and enjoy glitch-free 4K streaming, lag-free multiplayer gaming, and hassle-free large file transfers throughout the month.
Verizon Fios 2 Gig Review
| Fios 2 Gig Internet- At A Glance | |
| Bundled Price | $94.99/mo. (with AutoPay & paperless billing) |
| Standalone Price | $119.99/mo. (with AutoPay & paperless billing) |
| Download Speed | 2,300 Mbps |
| Upload Speed | 2,300 Mbps |
| No. of Connected Devices | Up to 20 |
| Contract | Not required |
| Data Cap | Unlimited |
| Availability | New York City |
| Price Guarantee | 4 years |
| Installation Fee | $99.00 (one-time). Waived for online orders |
| Equipment Fee | Included |
| Best For | Competitive gaming, network sharing, and cloud backups. |
Unfortunately, Verizon Fios’ 2 Gig Internet plan is only available in New York City and its five boroughs; Manhattan, Bronx, Brooklyn, Manhattan, and Staten Island. The multi-gigabit fiber internet service was slowly rolled out in phases between February 2022 and 2023 to include 3 million New Yorkers in its Verizon Fios 2-Gig coverage area.
Subscribe to Fios 2 Gig Plan for $94.99/mo.
Fios 2 Gig Internet plan costs $119.99 per month when bought separately. But if you bundle the broadband plan with a Verizon Wireless 5G Unlimited phone plan, the monthly price drops to $94.99, resulting in $300 of annual savings.
You can receive symmetrical internet speeds of up to 2,300 Mbps with unlimited data, contract-free service, and 4-year of price lock guarantee. The monthly price is inclusive of equipment rental for the Verizon Fios Quantum Gateway, and you can avail of an installation fee waiver ($99 in value) on online order placement.
Verizon Fios’ supremely fast 2 Gig speeds come with supreme benefits. Apart from gift cards and Cloud storage space, you will receive 3 free WiFi extenders and 12 months of free membership for Walmart+. This plan is the best bet for New Yorkers performing heavy-duty online tasks simultaneously on 20 devices.
Additional Costs Review
In the past, many big names in the U.S. broadband industry have been sued for misleading advertisements and making consumers believe that their service was the cheapest, while in reality, it was the priceiest.
So, how did it come to be? How could internet carriers dupe consumers for so long, so masterfully? The answer lies in hidden costs that many internet providers do not reveal until the billing day. Fortunately, in the case of Verizon Fios Internet, customers can avoid fretting over add-on costs as most of these are waived for first-time and loyal customers.
| Extra Services | Additional Charges |
| Professional Installation Fee | $99.00 (one-time) |
| Whole-Home WiFi Equipment Rental | $18.00 per month |
| Bill Printing Fee | $5.00 per month |
| One-Off Payment Fee | $5.00 per month |
| Late Payment Fee | $7.00 per month |
| Unreturned Equipment Fee | $175.00 (one-time) |
| Taxes and Surcharges | Up to $5.00 per month |
Installation
New Fios customers can enjoy free, same-day, professional installation by placing an online order for their broadband service. They can directly purchase their preferred Fios plan from the official website to become eligible for a $99 installation fee waiver.
Verizon Fios also provides a free self-installation kit to tech-savvy customers with prior knowledge and experience setting up their fiber-optic internet service. They can call the Verizon customer service center and request for the starter kit to be shipped to their address. The kit contains a Fios modem-router gateway, ethernet cables, and an instruction manual to successfully install and activate the service. However, subscribers are required to pay a $10 activation fee for connecting their home line to the Verizon Fios data center.
Please note that Verizon charges a reconnect fee of up to $20 for re-enrolling customers in Verizon Fios Internet service in case their account was closed due to non-payment.
So, if you want to avoid paying the $99 professional installation fee, then it is best to order the service online or request the agent to ship a self-installation kit to your home.
Equipment
The monthly fee of Fios Internet plans is inclusive of the cost of leasing their equipment. However, this equipment rental is limited to the Fios modem-router gateway. If you intend on leasing or buying a WiFi6E router or WiFi extenders to optimize internet speeds in every corner of your home, then it will cost you an additional $18 per month or a one-time charge of $399.99.
Moreover, if you fail to return the leased equipment to Verizon within 30 days of service cancellation, you will be penalized and fined up to $175 in unreturned equipment fees.
AutoPay and Paperless Billing
A little vigilance goes a long way. You can bring your internet bill down by $10 each month when you sign up for the AutoPay and paperless billing methods. Verizon Fios is diligently reducing its carbon footprint by encouraging customers to receive e-receipts instead of printed bills in their mail. Customers who support Verizon’s mission are rewarded with a $5 discount on their internet fee.
Similarly, Verizon wants you to escape incurring a $7 late payment fee by enabling its AutoPay payment feature. Every month, your internet fee will be automatically deducted from your bank account, saving you from the hassle of recalling the due date and lengthy online transactions. It is fascinating that Verizon Fios does all the work, and still, it is the customers that reap the benefits in the likes of a $5 discount for using the AutoPay service.
You can avoid all of the above-mentioned add-on costs by being prudent except one, the government-imposed taxes and surcharges. On average, Verizon Fios Internet subscribers pay up to $5 per month to the state and federal government. While broadband sales tax is higher in states, like New York, Massachusetts, and California, in tax-free states, like New Hampshire, Alaska, and Florida, it is non-existent.
So, the exact amount for taxes and surcharges on the Fios Internet service will depend on your location within the country.
Verizon Fios Internet Availability
Verizon Fios is the best internet service provider in the country’s northeast region. Over 38.2 million people can connect to Verizon’s fully fiber-optic internet network that sprawls through 9 states, as stated in the table below.
Is Verizon Fios Available in My Area?
Verizon Fios Internet offers the greatest coverage in New York, New Jersey, and Pennsylvania, serving more than 400 residential communities across 18 urban centers.
| States with Verizon Fios Coverage | ||
| Delaware | New Jersey | Rhode Island |
| Maryland | New York | Virginia |
| Massachusetts | Pennsylvania | Washington D.C. |
Its 100 percent fiber-rich broadband service is limited to 34 metropolitans across its 9-state fiber footprint. With an average availability of 83.4 percent, Verizon Fios is the second-largest internet service provider in the northeast region.
Below, we have listed all the 34 metro statistical areas where Fios Internet service can be easily accessed.
| Metro Areas with Verizon Fios Coverage | |||
| Albany, NY | Dover, DE | National C.R., DC | Plattsburgh, NY |
| Baltimore, MD | Framingham, MA | Newark, NJ | Providence, RI |
| Bethesda, MD | Germantown, MD | New York City, NY | Richmond, VA |
| Boston, MA | Harrisburg, PA | Norfolk, VA | South Kingstown, RI |
| Bucks County, PA | Hudson Valley, NY | Paterson, NJ | South Shore, MA |
| Buffalo, NY | Jersey City, NJ | Pawtucket, RI | Syracuse, NY |
| Columbia, MD | Long Island, NY | Philadelphia, PA | Taunton, MA |
| Delaware County, PA | Montogomery County, PA | Pittsburgh, PA | Toms River, NJ |
| Trenton, NJ | Wilmington, DE | ||
In the table below, we have listed the top 5 cities for accessing Verizon Fios Internet service, based on its citywide availability and the portion of the population covered.
| The 5 Best Cities for Access Verizon Fios Internet Plans | |||
| City | State | Availability | Pop. Covered |
| Long Island | New York | 99.3% | 7,515,325 |
| Philadelphia | Pennsylvania | 95.3% | 1,528,388 |
| Pittsburgh | Pennsylvania | 93.8% | 281,804 |
| Hudson Valley | New York | 84.5% | 1,794,407 |
| Washington D.C. | District of Columbia | 82.7% | 589,498 |
Verizon Fios Customer Service Review
Verizon Fios shares the No. 1 spot with AT&T Internet as the United States ‘Best Internet Service Provider of 2023’, as per the U.S. News and World Report’s annual broadband rankings. After analyzing the results of customer surveys, Fios was given a 4.3-star rating (out of 5 stars) on the platform.
But that is the beginning of the accolades that Verizon Fios Internet has bagged over the years. In 2022, the American Customer Satisfaction Index listed Fios as the most satisfactory internet service provider in the USA, with an above-average score of 72 on a 100-point scale.
Similarly, the J.D. Power 2022 U.S. Residential Internet Service Provider Satisfaction Study, surveyed 22,945 broadband customers, and based on the results, Fios was given the highest rank in the East region for the 10th consecutive year. Verizon Fios extraordinarily high score of 758 surpassed the industry’s regional average score of 707 out of 1,000 points.
Verizon Fios subscribers appreciate the professionalism and technical knowledge of customer care representatives. So, all in all, Verizon Fios customer service is highly commendable.
Verizon Fios vs. Competitors
In the business world, there is a simple marker that companies use to gauge their success. Increased competition means that the company is moving in the right direction and influencing others to follow.
Verizon Fios is one of the oldest fiber-optic internet providers in the country. Since its inception and expansion, several fiber internet providers have sprouted in the country to fill the coverage gap and test out hyperfast internet speeds of up to 10 Gbps for residential consumers. But do they have what it takes to beat Fios at its own game?
Refer to the table below, to see how Verizon Fios Internet fares compared to its renowned fiber internet competitors.
| Provider | Min Price | Max Speed | Overall Rating |
| Verizon Fios | $49.99/mo. | 2,000 Mbps | 3.61/ 5 stars |
| Ziply Fiber | $10.00/mo. | 10,000 Mbps | 4.07/ 5 stars |
| AT&T Fiber | $35.00/mo. | 5,000 Mbps | 3.38/ 5 stars |
| EarthLink Fiber | $54.95/mo. | 5,000 Mbps | 4.36/ 5 stars |
| Frontier Fiber | $49.99/mo. | 5,000 Mbps | 3.30/ 5 stars |
| Metronet | $39.95/mo. | 2,000 Mbps | 3.78/ 5 stars |
| Fidium Fiber | $35.00/mo. | 2,000 Mbps | 2.67/ 5 stars |
| Kinetic Fiber | $39.99/mo. | 2,000 Mbps | 3.03/ 5 stars |
Conclusion
Verizon Fios is a reputed provider of innovative broadband technology. By focusing its operations in one market, it has established itself as the reigning champion in the Eastern region. At a starting price of $25 per month, Verizon Fios Internet plans deliver consistently fast and reliable service, adding real value to the overall customer experience.
Verizon Fios’ 100 percent fiber-optic broadband service is available in 34 mega cities within its 9-state fiber footprint. Subscribers can receive up to 2 Gig symmetrical internet speeds with unlimited data, contract-free service, and exciting freebies, allowing them to live a luxurious life on a budget.
