Can you fathom modern life without the internet? With the growing reliance of our daily activities on the internet and the expansion of cloud services, it has become a vital necessity. Therefore, survival in this fast-paced world now depends on picking the most reliable internet provider.

However, finding the best internet provider is not simple, and you often have to wade through many things. Typically, the choice of home internet in your area often comes down to widely available cable internet and other cable alternatives, usually DSL or fiber. So, if your options come down to Spectrum vs Windstream, we are thus here to assist you in making the right choice.

Both Spectrum and Windstream are well-known ISPs, offering distinct features and benefits. Let’s look at what distinguishes Spectrum from Windstream.

Windstream

Windstream Holdings, Inc., or Windstream provides broadband services under the brand Kinetic. Based in Arkansas, USA, the provider uses a fiber-backed network to deliver high-speed internet solutions to residents in 18 states.

Windstream is a prominent provider in the US, delivering cutting-edge communications and technology services to businesses of all sizes. Besides home internet, the company also provides Digital TV, phone service, and other products and services to the customers.

Spectrum

Approximately 32 million people in 41 states are served by Charter Communications’ brand, Spectrum, which provides a range of top-notch telecommunication services. As the second largest cable internet provider, Spectrum is a top choice for many people. It offers high-speed internet, cable TV, and home phone services through its award-winning hybrid fiber-coaxial cable network.

The company has also waded into new territory by launching a mobile service under the name Spectrum Mobile. Spectrum is known for its wide availability, but its presence in rural areas is scarce due to infrastructure restrictions.

Spectrum Internet Gig

  • 1 Gbps Internet
  • FREE Unlimited Mobile Line
  • FREE Advanced WIFI
  • Price: $89.99/mo.

Call 1-877-410-3834 Now!

Pros & Cons – Spectrum vs Windstream

All internet providers have some benefits and drawbacks that set them apart. Let’s weigh the pros and cons of Spectrum and Windstream to see how they stack up against each other.

Pros:

SpectrumWindstream
Wider coverageAvailability in rural areas
Straightforward pricingHigh-speed fiber internet plans
Free modemCheaper internet plans
Better customer service

Cons:

SpectrumWindstream
No fiber internet plansLimited availability
Inconsistent costs
Below-average customer service

Internet Service Comparison – Kinetic Internet vs Spectrum

FeaturesSpectrumWindstream
Internet Plans34
Price Range$49.99/month – $89.99/month$40.00/month – $70.00/month
Speed Range300 Mbps – 1000 Mbps50 Mbps – 1000 Mbps
Internet TypeCableFiber, DSL
Data CapsNoneNone
Bundle DealsYesYes
ContractsNoneNone
Wide Coverage AreaYesNo
Additional FeeYesYes
Contact ProviderCall # NowCall # Now

Spectrum and Windstream use different technologies to deliver broadband services. This impacts their availability, speeds, and pricing. While you get high-speed cable internet plans with Spectrum, Windstream offers cheaper DSL and fiber internet plans.

We all know that cable internet is far superior to DSL in terms of speed, reliability, and overall value, and fiber internet is better than cable internet for the same reasons. So, the debate between Spectrum vs Windstream mainly revolves around what is available at your address. Let’s compare the main features of these providers to evaluate them.

Internet Plans

Windstream

Windstream offers a decent range of internet plans using different technologies, allowing you to choose between affordable DSL and fast fiber internet packages. These plans deliver speeds up to 1000 Mbps and have much cheaper starting prices than Spectrum. The introductory rates last for 12 months, and the plans’ costs are increased by $15 after that.

Additionally, Windstream also has a few options with lower speeds and has recently announced the 2 Gig fiber internet plan. However, Windstream has inconsistent prices compared to Spectrum, and the availability of these plans also varies. Here is a breakdown of all Windstream internet plans.

PlanPromotional PricingSpeedData CapsConnection TypeContact Windstream
Kinetic 50$39.99/month50 MbpsNoneDSLCall Now
Kinetic 200$39.99/month200 MbpsNoneFiberCall Now
Kinetic 500$39.99/month500 MbpsNoneFiberCall Now
Kinetic 1 Gig$69.99/month1000 MbpsNoneFiberCall Now

Spectrum

If Windstream offers affordability, Spectrum proposes simplicity. Spectrum offers three internet plans with high speeds and consistent pricing. The provider also delivers a maximum speed of up to 1000 Mbps and a promotional period of 12 months. Unlike Windstream, it does not offer lower speed options as its standard plan alone starts from 300 Mbps.

Each Spectrum internet plan includes a few features, including a free modem and security software, providing an enhanced and safe online experience. Here is a breakdown of all Spectrum internet plans.

PlanPromotional PricingSpeedData CapsContact Spectrum
Spectrum Internet$49.99/month300 MbpsNoneCall Now
Spectrum Internet Ultra$69.99/month500 MbpsNoneCall Now
Spectrum Internet Gig$89.99/month1000 MbpsNoneCall Now

Get a FREE Spectrum Unlimited Mobile Line!

Subscribe to a Spectrum Internet Plan

Call 1-877-410-3834 Now!

Internet Speed

Spectrum and Windstream both offer maximum speeds of up to 1000 Mbps. And although Windstream has recently announced the 2 Gig internet plan, its availability is limited to a few premium markets in its coverage area.

Another significant difference between both providers is the availability of speeds. For example, almost all locations in Spectrum’s coverage area can access its gigabit speed. But Windstream’s 1 Gig plan is available at specific locations. Windstream has slower DSL speeds than Spectrum, but its fiber internet offers similar download speeds. However, Windstream has symmetrical upload and download speeds. On the contrary, Spectrum’s upload speeds are limited and can only reach up to 35 Mbps.

Bundle Deals

Spectrum

Unlike Windstream, Spectrum has a cable TV service, allowing you to combine any Spectrum internet plan with Spectrum TV and Voice. With highly customizable Spectrum bundles, you can enjoy high-speed internet, high-definition cable channels with premium add-ons, and unlimited calls at economical rates.

BundleStarting PriceInternet SpeedChannel CountContract
Spectrum Internet + TV Select$99.98/month300 Mbps125+None

Windstream

Windstream does not offer a cable TV service but allows you to bundle its internet with YouTube TV and DirecTV. Windstream’s bundles give you a higher number of channels, but they are also more expensive than Spectrum.

BundleStarting PriceInternet SpeedChannel CountContract
Kinetic 200 + DirecTV Choice$101.99/month200 Mbps160+2-year contract with DirecTV

Coverage Area

The most notable difference between Spectrum and Windstream is their coverage area. Spectrum’s network area is much larger than Windstream, covering approximately 32 million people in 41 states. And while Windstream covers 18 states, it reaches only 3% of Americans since it primarily services rural populations via its DSL network. On the other hand, Windstream’s fiber network is limited to a quarter of kinetic-serviceable homes.

Customer Service

Customer service is essential for evaluating an internet service provider. However, this area has always been grey for the telecommunication industry as we often find unhappy customers complaining about various issues. When comparing Spectrum vs Windstream, the former has much better customer service based on the latest reports by primary reviewers.

Spectrum maintained the same score as last year in the American Customer Satisfaction Index’s latest report. It also fared better in J.D. Power’s 2021 Study, with a score of 725 compared to Windstream’s 682.

ACSI ReportSpectrumWindstream
20216361
20226362

Additional Fee

Both Spectrum and Windstream are very straightforward about their pricing. Hence, finding information about all the additional costs associated with their internet services is very convenient. Let’s explore them in detail.

Equipment Fee

Both Spectrum and Windstream charge low equipment fees compared to other internet service providers. What about when we compare them with each other? Spectrum has a lower monthly equipment rental fee as it charges only $5 for its Wi-Fi. You can even avoid this meager fee by buying your equipment or upgrading to the Spectrum Internet Gig plan. On the other hand, Windstream charges a monthly $10 for its equipment.

Provider Equipment Fee
Spectrum
  • Modem – Free
  • Wi-Fi router – $5/month
  • Wi-Fi Pod – $3/unit per month
Windstream $9.99/month

Installation Fee

Spectrum and Windstream are among the most affordable internet providers. Both offer professional installation at reasonable prices. And while Spectrum also gives you an option to self-install, Windstream only offers this choice with its DSL service. Here is a breakdown of their installation costs.

ProviderInstallation Fee
Spectrum
  • Self-installation – $19.99 activation fee
  • Professional Installation – $49.99
  • Wi-Fi Pod Installation – $49.99
Windstream
  • Self-installation (DSL) – Free
  • Professional Installation – $35.00

Other Fees

SpectrumWindstream
Late payment fee (after 21 days) – $8.95Activation fee – $50.00
Reconnection fee – $9.99Phone jack installation fee – $65.00
Equipment upgrade to Gig plan – $19.99

Conclusion

The internet has become a crucial part of our daily lives. Therefore, you should carefully evaluate your options while shopping for an internet plan. The real value between Spectrum vs Windstream comes down to which internet connection type is available at your address. Generally, cable internet is always a better choice for home internet than slow and inconsistent DSL service. However, Windstream has a much better DSL service than other providers.

Both providers give you internet plans without data caps and contracts. But Spectrum trumps Windstream with better customer service and broader coverage. 

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