California Privacy Rights

Your California Privacy Rights

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Please note that we will not discriminate against you for exercising your rights under the CCPA. However, as noted below under “Right to Opt-Out” if you exercise your right to opt out, some of our services may not function for you, as the sharing of personal information may be critical to operation.

To exercise your right to know or your right to delete, please follow the instructions listed above in “Opt-out and Data Subject Access Request Procedures.”

Right to Know

California residents have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information (the “right to know”). Once we receive your request and verify your identity, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • The business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    1. sales, identifying the personal information categories that each category of recipient purchased; and
    2. disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

You have a right to obtain a copy of the specific pieces of personal information we collected about you (also called a data portability request). Once we receive your request and verify your identity, we will provide you a copy of your personal information that is responsive to your request.

Right to Delete

California residents have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review the request to see if an exception applies that allows us to retain some or all of your information. If an exception applies, we will provide you information about that exception.

We will delete or deidentify personal information not subject to one of the exceptions from our records and will direct our service providers to take similar action.

Right to Opt-Out

California residents have the right to opt out of the sale of their personal information. However, please know that we do not sell any Customer Contact Information or Private Customer Information that We collect.

CCPA Notice to California Residents of Information We Collect, Use and Share

We collect information that identifies, relates to, describes, or is capable of being associated with, a particular individual (“CCPA personal information”). We have collected the following CCPA personal information using our services within the last 12 months:

Category of Information Collected in the preceding 12 months?
A. Identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). YES
C. Protected classification characteristics under California or federal law. NO
D. Commercial information. YES
E. Biometric information NO
F. Internet or other similar network activity. YES
G. Geolocation data. NO
H. Sensory data. NO
I. Professional or employment-related information. NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). NO
K. Inferences drawn from other personal information. NO

As noted above, we have not sold any CCPA personal information within the preceding 12 months. We disclose (and have disclosed within the previous 12 months) CCPA personal information for a business purpose to the categories of third parties indicated in the following table:


Category of Information
A. Identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
C. Protected classification characteristics under California or federal law.
D. Commercial information.
E. Biometric information.
F. Internet or other similar network activity.
G. Geolocation data.
H. Sensory data.
I. Professional or employment-related information.
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
K. Inferences drawn from other personal information.

Disclosure of Right to Opt-out Under Nevada Law

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to privacy@clearlink.com. However, please know we do not currently sell data triggering that statute's opt-out requirements (which require the exchange of covered information for monetary consideration).

If You are a Purchaser in Washington State

Washington State requires that sales or use tax is due on certain purchases. The seller may or may not collect and remit retail sales tax on a purchase. Washington state requires the purchaser to file a use tax return if retail sales tax is not assessed at the time of a taxable sale. If the seller to whom the purchaser is referred does not collect retail sales tax on a subsequent purchase, the seller may be required to provide information to the purchaser and the department about the potential sales or use tax liability.

This notice is provided under the requirements of L. 2017 Section 205(3). For additional information regarding whether and how to remit sales or use tax consumers may visit the Washington State Department of Revenue website at https://dor.wa.gov/.

International Users

Residents of the EEA or Switzerland are entitled to specific rights under Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union 27 April 2016 (the “General Data Protection Regulation” or “GDPR”). These rights include rights to:

  • Access your personal data as the term is defined by GDPR
  • Request deletion of your personal data
  • Request correction of your personal data
  • Restrict processing of your personal data
  • Restrict processing of your personal data
  • Restrict processing of your personal data

If you have any questions about the information we have about you, desire access to your information that we have on file, believe information we have about you is inaccurate or incomplete, or wish to exercise any of your rights regarding your information please follow the instructions for submitting a Data Subject Access Request located in “Opt-out and Data Subject Access Request Procedures.“ Additionally, you may opt out of receiving further email communications from us regarding other offers and promotions by visiting the webpage http://clearlink.com/unsubscribe.

Please be aware that the information we collect through our Services may be transferred to and stored on servers in North America. By using the Site’s services, you acknowledge and consent to the transfer and processing of your personal information in the United States as described in this Privacy Notice. Please be aware that the data protection laws and regulations applicable to your personal information transferred to the United States may be different from the laws in your country of residence.

Changes to This Privacy Notice

We will update this Privacy Notice from time to time to reflect changes in our business. If we change how we use your Customer Information or the purposes or entities for and to which we disclose Customer Information, we will include such updates within our Privacy Notice.

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