Best Internet Providers in Jacksonville, FL

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Top 10 Jacksonville Internet Providers

Jacksonville, also known as the Bold New City of the South, is the 14th largest city in the USA by population size. Nearly 1,314,000 people are currently residing in the Jacksonville metro area. Jacksonville is among the highest-performing economies in the United States. The total GDP for Jacksonville is more than $91 billion and is said to grow by 55 percent in the next decade.

The top five, revenue-generating industries in Jacksonville include advanced manufacturing and IT, and innovation. It is surging as a destination for tech workers around the country. With leading tech companies like Newfold Digital and Black Knight Inc. choosing Jacksonville as their headquarters, the city’s technological landscape is the 15th best in the USA. Jacksonville internet providers are offering high-speed and reliable internet connections to keep the city brimming with opportunities.

The top ten internet providers in Jacksonville, FL can deliver up to 5 Gbps of symmetrical internet speeds at rates as low as $30 per month.

  • EarthLink

    Max Speed

    Up to 5 Gbps

    Internet Type

    Fiber and DSL

    Starting From



  • Kinetic

    Max Speed

    Up to 1 Gbps

    Internet Type

    Fiber and DSL

    Starting From



  • Xfinity

    Max Speed

    Up to 1 Gbps

    Internet Type

    Fiber and Cable

    Starting From



  • Viasat

    Max Speed

    Up to 150 Mbps

    Internet Type


    Starting From



  • EIN

    Max Speed

    Up to 1 Gbps

    Internet Type

    Fiber and DSL

    Starting From



Internet in Jacksonville, FL - Quick Facts

In 2021, Jacksonville received the IDC Government Insight award for the ‘4th Annual Smart Cities of North America’. The creation of the BayJax Innovation Corridor and hundreds of free WiFi zones around the city have catapulted Jacksonville in the direction of technological advancement. More than 88 percent of households in Jacksonville have access to high-speed broadband connections. Recent reports indicate that 97 percent of internet users in Jacksonville are receiving up to 250 Mbps of download speeds. Ultrafast gigabit speeds are available to nearly 50 percent of the broadband users in Jacksonville.

The average speed offered by Jacksonville internet providers is 238.20 Mbps. There are many coaxial cable, fiber-optic, and DSL internet providers in Jacksonville that can deliver up to 250 Mbps of download speeds for monthly internet fees averaging $50.

In the table below we have mentioned some quick facts about the internet in Jacksonville to help you select the best broadband carrier for your J-Ville home.

Quick Facts About Jacksonville Internet Providers
Average Internet Speed in Jacksonville 238.20 Mbps
Best Internet Provider in Jacksonville AT&T
Fastest Internet Provider in Jacksonville AT&T and EarthLink
Cheapest Internet Provider in Jacksonville Xfinity
Most Widely Available in Jacksonville WiFast, AT&T and Xfinity
Internet Providers offering Bundle Deals in Jacksonville AT&T, Xfinity, Verizon

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Best Internet Provider in Jacksonville, FL

AT&T is a world-renowned telecommunications company based in Dallas, Texas. It is the largest internet service provider in the country with over 6.6 million fiber internet subscribers. AT&T’s fiber internet service is available in 21 states across the country. In October 2020, AT&T announced the discontinuation of its DSL broadband connections. The move was said to be a stepping stone in its plans for fiber internet expansion throughout its footprint. Those rural customers that were using DSL internet were shifted to AT&T’s fixed wireless internet at 4G speeds (25 Mbps download and 1 Mbps upload speeds). The service is available at a flat rate of $59.99 per month.

AT&T Internet is available in more than 92 percent of the city. Its supersonic, multi-gigabit fiber internet service can be accessed in around 50 percent of the city. The remaining areas enjoy AT&T’s fixed wireless internet for homes.

AT&T’s ultrafast, symmetrical internet speeds, affordable monthly plans, professional customer service, and customized bundle plans make it the best internet provider in Jacksonville, Florida.

AT&T Fiber Internet Plans in Jacksonville

AT&T fiber internet plans start at $55 per month and offer up to 300 Mbps internet speeds. AT&T Internet is the only fiber internet provider in Jacksonville that offers starting speeds faster than 100 Mbps. All the AT&T Fiber internet plans include unlimited data, contract-free service, and ActiveArmor internet security.

AT&T Fiber Internet Plans in Jacksonville, FL
Plans Price Speed Perks
AT&T Fiber Internet 300 $55.00/mo 300 Mbps / 300 Mbps
  • 15x faster than cable internet
  • No contract service
  • $150 reward card
AT&T Fiber Internet 500 $65.00/mo 500 Mbps / 500 Mbps
  • 20x faster than cable internet
  • No contract service
  • $150 reward card
AT&T Fiber Internet 1000 $80.00/mo 1000Mbps / 1000Mbps
  • 25x faster than cable internet
  • No contract service
  • $200 reward card
AT&T Fiber Internet 2000 $110.00/month 2000 Mbps / 2000 Mbps
  • 30x faster than cable internet
  • No contract service
  • $200 reward card
AT&T Fiber Internet 5000 $180.00/month 5000 Mbps / 5000 Mbps
  • 40x faster than cable internet
  • No contract service
  • $200 reward card

AT&T Bundle Deals in Jacksonville

AT&T is America’s largest telecommunications company with an annual revenue surpassing $171 billion. Apart from its high-speed internet service, AT&T also provides satellite TV and streaming services through its subsidiary DirecTV and DirecTV Stream. Subscribers of AT&T internet in Jacksonville can combine their broadband and DirecTV plans under one cost-saving bundle deal starting as low as $125 per month.

Bundle Deals Price Internet DirecTV Stream
Internet + DirecTV Entertainment Pack $124.99/mo Up to 1000 Mbps download speeds
  • 75+ channels
  • access to 40,000 on-demand titles
Internet + DirecTV Choice Pack $144.99/mo Up to 1000 Mbps download speeds
  • 105+ channels
  • access to 45,000 on-demand titles
Internet + DirecTV Ultimate Pack $159.99/mo Up to 1000 Mbps download speeds
  • 140+ channels
  • access to 55,000 on-demand titles

AT&T bundle deals can be customized to your liking. Subscribers can add the home phone and Wireless service to their monthly plans to get holistic connectivity. The AT&T bundle for home phone, DirecTV, and internet in Jacksonville costs $154.98 per month and includes unlimited calls to Canada, Mexico, Puerto Rico, U.S. Virgin Islands, Northern Marianas, and Guam at standard calling rates.

Professional Customer Service for AT&T Internet in Jacksonville

AT&T delivers award-winning customer service to its residential customers in Jacksonville. For five consecutive years, AT&T has been ranked as the No.1 Residential Internet Service in the South and North Central regions. The J.D. Power study reveals that customers can immediately see the value in choosing AT&T's internet service over other broadband service providers in town. The single-day installations, multi-gigabit internet speeds, next-gen WiFi technology, optimum security, 24/7 tech support, and flexibility to personalize the services make AT&T a sought-after internet provider in Jacksonville.

At the moment there are 23 physical stores for AT&T internet in Jacksonville, Florida. You can visit your nearest AT&T service center or call the customer service helpline for assistance regarding your internet service and account management.

Corporate Social Responsibility by AT&T Internet in Jacksonville, FL

In August 2022, AT&T awarded a $25,000 grant to a non-profit organization, Pace Foundation, to help bridge the digital divide. The grant was used to equip young girls with the digital resources they need to acquire 21st-century skills and training through online courses.

AT&T’s Affordable Connectivity Program (ACP) is delivering high-speed and reliable broadband service to low-income households for $30 per month. Since 2021, the ACP initiative has enabled hundreds of Jacksonville families to enjoy zero-cost internet for improved livelihood.

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Fastest Internet Provider in Jacksonville, FL

There are very few internet providers in Jacksonville, Florida that can promise internet speeds up to 1000 Mbps/ 1 Gbps. Fewer still are those that can deliver reliable multigigabit speeds. Currently, only AT&T Fiber and EarthLink internet have the capacity to offer 5 Gig internet speeds. AT&T Fiber advertises 5 Gbps of symmetrical speeds. It means that you will get the same, 5 Gbps upload and download speeds on your Internet 5 Gig plan. But AT&T Fiber is only available in less than 50 percent of Jacksonville and the 5 Gig speeds are limited to 10 percent of the city or up to 500 households.

EarthLink internet service is available in more than 79 percent of the city. But unlike AT&T, EarthLink is still offering its DSL service along with its fiber internet in Jacksonville. EarthLink’s multigigabit speeds range between 1000 Mbps and 5000 Mbps and can be accessed in all the areas that have fiber-optic connectivity. However, those parts of Jacksonville that do not have fiber internet coverage, can only receive up to 75 Mbps of download speeds on their EarthLink DSL internet network.

Therefore, EarthLink is the second-fastest internet provider in Jacksonville, Florida and its lightning-fast fiber internet plans start at $54.95 per month.

EarthLink Fiber Internet Plans in Jacksonville

Plans Price speed Contact Provider
Best Value $54.95/mo 100 Mbps Call 877-209-2467 Now!
Most Popular $69.95/mo 300 Mbps Call 877-209-2467 Now!
Fast Streaming $89.95/mo 1000 Mbps Call 877-209-2467 Now!
Faster Streaming $129.95/mo 2000 Mbps Call 877-209-2467 Now!
Fastest Streaming $189.95/mo 5000 Mbps Call 877-209-2467 Now!

Fiber Internet Connectivity in Jacksonville, FL

Despite being a major commercial hub and tourist destination, the fiber-optic internet connectivity in Jacksonville is limited to 50 percent of the city. Downtown Jacksonville and surrounding neighborhoods like Riverside and LaVilla have better fiber-optic internet connectivity as compared to neighborhoods in the Eastside and Springfield. Areas like the Mixon Town and Hart Haven have limited to zero fiber-optic coverage. In these areas, residents usually rely on slow-speed DSL internet and fixed wireless services for their broadband usage.

The westernmost side of Jacksonville which includes neighborhoods like Jacksonville Heights, Crystal Springs, and Cedar Hills, has a hundred percent fiber internet coverage. Residents living in these suburban areas have access to more than 1000 Mbps of download speeds delivered by the best fiber internet providers in Jacksonville. But as we move towards the eastern bank of the St. John’s river, areas like the Miramar Terrace, Lakewood, and San Jose Forest again show signs of spotty fiber-optic internet coverage.

At the moment, AT&T Fiber is the only fully fiber-optic internet provider in Jacksonville that has the potential to deliver multigigabit speeds up to 5 GIGs. Unfortunately, these superfast speeds are only available in less than 10 percent of the city. The remaining AT&T customers in Jacksonville get between 1000 and 2000 Mbps of symmetrical speeds.

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Cheapest Internet Provider in Jacksonville, FL

Around 20 percent of the households in Jacksonville, Florida, are struggling to afford high-speed internet service. The average monthly fee for internet in Jacksonville ranges between $45 and $60. Currently, there are only two internet providers in Jacksonville that are offering internet plans at a starting price of $40 per month or less.

Kinetic internet by Windstream is offering fast internet with download speeds between 100 Mbps and 500 Mbps for just $39.99 per month. Kinetic offers no-contract service and therefore customers do not have to worry about paying cancellation fees. However, after 12 months of service, the price of Kinetic internet plans increases up to $15 per month. Moreover, Kinetic internet is only available in 3.8 percent of Jacksonville.

The cheapest internet provider in Jacksonville is Xfinity internet by Comcast Cable Communications. Its basic-level fiber internet plan, called Connect, starts at $30 per month and delivers up to 100 Mbps download speeds. In addition to that, Jacksonville residents are eligible for Xfinity rewards and discounts once they sign a yearly contract for the internet service. In those areas of Jacksonville where fiber-optic networks are not available, Xfinity offers its DSL internet service at rates as low as $25.99 per month.

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Coverage Area of Jacksonville Internet Providers

Together, the top ten Jacksonville internet providers are offering internet coverage in more than 97 percent of the city. Rural communities in the west of Jacksonville like Baldwin and Macclenny, are covered through DSL and cable internet providers in Jacksonville. Whereas, urban centers like Brooklyn and Riverside Avenue, are heavily serviced by fiber internet carriers.

The coverage area of different types of internet providers in Jacksonville are as follows:

Internet Coverage by Type
Providers Citywide Availability
Satellite Internet in Jacksonville 100%
Cable Internet in Jacksonville 97%
DSL Internet in Jacksonville 97%
Fixed Wireless Internet in Jacksonville 85%
Fiber-Optic Internet in Jacksonville 51%

There are a total of 23 internet providers in Jacksonville, Florida. Among them:

  • 9 offer fiber-optic internet service
  • 6 offer DSL internet connections
  • 5 offer cable internet connections
  • 5 offer fixed wireless internet service
  • 2 offer satellite internet service

In the table below, we have listed the citywide availability of the top ten internet providers in Jacksonville, Florida.

Availability of Jacksonville Internet Providers
Jacksonville Internet Providers Citywide Availability
Viasat 100%
HughesNet 96.3%
WiFast 95%
AT&T 92.2%
Xfinity 87.5%
EarthLink 79.8%
Verizon 5G 75%
T-Mobile Home Internet 55%
Easy Internet Now (EIN) 47%
Kinetic by Windstream 3.84%

Final Word

Jacksonville is on its way to gaining the status of a certified gigabit city. The fiber-optic internet expansion is rapidly transforming the digital landscape of Jacksonville and soon gigabit internet speeds will be a reality in every part of the city. Currently, only 50 percent of Jacksonville has access to 1000 Mbps internet speeds but with the efforts of the best Jacksonville internet providers like AT&T Fiber and newcomers like MetroNet and IQ Fiber, very soon most Jaxons will be able to revel in the glory of gigabit speeds.

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