Best Internet Providers in Albany, NY

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Top 10 Albany, NY Internet Providers

It was here in Albany that some of the greatest inventions of the modern day took place. The Telegraph, celluloid plastic, and semiconductor chips were all invented in Albany. For almost four centuries, Albany has focused mainly on research and development. The city's efforts were instrumental in instilling an innovation mindset in the country. The top 10 internet providers in Albany, NY ensure that the city’s wealth of knowledge continues to grow and is shared with the rest of the world.

The different types of the internet in Albany, NY, include wired services like cable, DSL, and fiber optic connections and wireless services like 5G Home and satellite internet. So, let’s take a look at the ten best internet providers in Albany, New York.

Providers Starting Price Download Speed Internet Type Contact Provider
Spectrum $49.99/mo Up to 1000 Mbps Hybrid fiber-coaxial Call Now
Verizon $69.00/mo Up to 100 Mbps DSL Call Now
Verizon Fios $24.24/mo Up to 1000 Mbps Fiber Call Now
HughesNet $59.99/mo Up to 25 Mbps Satellite Call Now
Viasat $64.99/mo Up to 150 Mbps Satellite Call Now
EarthLink $69.95/mo Up to 5000 Mbps Fiber Call Now
T-Mobile Home $50.00/mo Up to 182 Mbps 5G Home Call Now
Hudson Valley Wireless $39.90/mo Up to 100 Mbps Fixed Wireless Call Now
Consolidated Communications $35.00/mo Up to 50 Mbps Cable and DSL Call Now
Massive Mesh $19.95/mo Up to 100 Mbps Fiber and fixed wireless Call Now
Ultra Home Internet $54.99/mo Up to 182 Mbps 5G Home Call Now

Internet in Albany, NY - Quick Facts

Albany is the sixth largest city in the state of New York. In comparison to the size of New York City, Albany is fourteen times smaller. In 2022, it was found that around 635,000 were residing in Albany metro area, making it the 78th most populous metropolitan city in the country. Downtown Albany is the city’s cultural and commercial hub. Areas like Central Avenue, Lark Street, and Albany Nanotech Complex are major sites for business and leisure activities.

The city of Albany has a thriving economy. Its annual gross metro product is around $71 billion. As one of the nation's biggest centers for research and development, Albany has attracted many local and international corporations including leading internet providers. Some of America’s renowned telecommunications companies like Spectrum, Verizon, and T-Mobile are among the best internet providers in Albany, NY.

These top three internet providers in Albany, NY, provide fast and reliable internet connections to help the city meet its innovation goals. Below, we have stated some quick facts about the internet in Albany, NY to help you pick the best one for your upstate New York home.

Quick Facts - Albany Internet Providers
Average Internet Speed in Albany, NY 122.4 Mbps
Best Internet Provider in Albany, NY Spectrum
Fastest Internet Provider in Albany, NY Spectrum
Cheapest Internet Provider in Albany, NY Verizon Fios
Most Widely Available Internet in Albany, NY Spectrum
Internet Providers offering Bundle Deals Spectrum, Verizon

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Best Internet Provider in Albany

Spectrum by Charter Communications is the best and most widely available, wired internet provider in Albany, NY. In 2016, Spectrum bought Time Warner Cable's expansive copper cable network in the country and started providing its high-speed internet service in the region.

The coverage area of Spectrum Internet in Albany, NY, includes 96.48 percent of the city, and almost every resident of Albany can receive at least 50 Mbps of download speeds by subscribing to a Spectrum internet plan.

Here is why Spectrum has been named the best internet provider in Albany, NY.


High-Speed and Affordable Internet in Albany, NY


Spectrum uses a combination of fiber and coaxial cables to deliver high-speed and affordable internet in Albany, NY. Spectrum is the only internet provider in Albany, NY, that has the potential to deliver download speeds up to 1000 Mbps to more than 50 percent of the city. Subscribers of Spectrum Internet in Albany, NY, can enjoy 300 Mbps download speeds for just $49.99 per month.

Spectrum offers three monthly plans to its internet users in Albany, NY. All three internet plans are inclusive of promo rates and freebies for a year.

INTERNET + WIFI + MOBILE


$49.99/mo.* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 300 Mbps
  • Unlimited Mobile Line

Call Now

INTERNET ULTRA + WIFI + MOBILE


$69.99/mo* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 500 Mbps
  • Unlimited Mobile Line

Call Now

INTERNET GIG + WIFI + MOBILE


$139.98/mo.* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 1 Gbps
  • Unlimited Mobile Line

Call Now

Best Customer Service by Spectrum Albany


Over the years, Spectrum has made extensive improvements to its customer service by taking most of its operations online and providing its customers the convenience to make their decisions and orders at home. On December 15, 2014, Spectrum rolled out its My Spectrum App, allowing its customers to manage their accounts and troubleshoot problems online. As of today, the app has been downloaded by more than 10 million users and has a 4.5-star rating.

Spectrum’s tech support is available over call 24/7. A team of trained representatives answers customer queries and deals with urgent requests around the clock to ensure customer service excellence.

In 2021, Spectrum Enterprise became the proud recipient of the TMC Internet Telephony Excellence Award in recognition of its commitment to customer satisfaction.

Spectrum store in Albany, NY is located at 131 Colonie Center and is open for service until 8:00 pm every day, except Sunday.


Fee Waivers & Discounts by Spectrum Albany


It wouldn’t be wrong to state that Spectrum is the most cost-effective internet provider in Albany, NY. As a new customer, when you sign up for Spectrum’s internet service, you will be showered with fee waivers and discounts. Spectrum’s internet in Albany, NY, is a no-contract service. It means that when you subscribe to Spectrum internet, you are not required to sign a 12-month or 24-month legal statement binding you to its service. You can walk away whenever you like, without worrying about paying a hefty fine or service cancellation fee.

Moreover, as a first-time customer of Spectrum Albany, your equipment installation fee and activation charges will be waived. On average, internet installation and activation fee within the region varies between $50 and $80 and quite a few internet carriers make yearly contracts mandatory. Early termination charges can be as high as $150. But as this is not the case with Spectrum, you will end up saving at least $200 on Spectrum internet in Albany, NY.

For the first year, you will enjoy discounted promo rates on your monthly plans. After 12 months, you will witness around a $10 to $15 increase in your monthly internet bills. Thanks to its year-long promo rates, you will manage to save an additional $120 to $180 in the first year.


Bundle Options - Spectrum Albany


Spectrum has some great bundle offers on the table for its internet subscribers. Recently, Spectrum Albany announced its Spectrum One Bundle. In the Spectrum One bundle, customers get fast internet connections with speeds up to 1000 Mbps, free Wi-Fi security, and one Spectrum Mobile unlimited phone line with unlimited calls, texts, and data for a year. With this exciting Spectrum One Bundle deal, you can save $30 every month for a year. (Spectrum Mobile Unlimited plan starts at $29.99 per month when bought separately).

Additionally, Spectrum also offers the best bundle deals for TV, internet, and phone. Subscribers of Spectrum Internet in Albany, NY, can combine their internet package with cable TV and home phone for a customized, family-friendly service. The three most popular Spectrum bundle deals available in Albany are shown below.

TV Select + Internet + Voice

$114.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 300 Mbps
  • Free internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling

TV Select + Internet Ultra + Voice

$134.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 500 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling

TV Select + Internet Gig + Voice

$154.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 1 Gbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling


Users of Spectrum Internet in Albany, NY can add cable TV service to their internet for just $30 more per month. Spectrum bundle deals for TV and internet in Albany, NY, are shown below:


TV Select + Internet


$99.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 300 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

TV Select + Internet Ultra


$119.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 500 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

TV Select + Internet Gig


$139.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 1 Gbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

Free Access to Spectrum Wi-Fi Hotspots in Albany, NY


Spectrum’s internet footprint across the country is massive. Its services are available in 41 states and the company has set up out-of-home Spectrum Wi-Fi hotspots in more than 530,000 locations around the USA. All customers of Spectrum Internet in Albany, NY, are given free access to these Wi-Fi hotspots. It doesn’t matter if you are on the road in Albany or traveling across the country, you can connect your mobile device to the nearest Spectrum hotspot and enjoy free Wi-Fi connectivity.

To access Spectrum's free Wi-Fi hotspot, you will have to connect using your Spectrum username and password. Or you could download the My Spectrum app and enable the Wi-Fi hotspot. A benefit of keeping this mode switched on is that whenever you will be in the range of a Spectrum Wi-Fi hotspot, you will receive a notification on your device. That way you will never miss out on an opportunity to save your cellular data and connect to a free, fast-speed Wi-Fi network.

Fastest Internet Provider in Albany

There are at least seven fiber internet providers in Albany, NY. Unfortunately, due to the restricted fiber optic network within the city, these fiber internet providers in Albany are unable to deliver services to their full potential. Only 34 percent of Albanians can experience fiber internet speeds up to 1 gigabit and that too if they are living in the downtown and surrounding neighborhoods.

So, even though EarthLink Internet has 45 percent coverage in Albany and promises maximum download speeds up to 5000 Mbps (5 gigabits), the ground reality is that its customers only get 75 Mbps speeds, and that too via its borrowed cable internet in Albany, NY.

Spectrum by Charter Communications found a way around it. Instead of relying on just one type of internet service, it introduced a hybrid model to substitute for the lack of fiber optic infrastructure. The signals are first carried as photons in the fiber optic cables until they reach the fiber nodes. At the end of each fiber node, coaxial cables are attached that convert the light signals into radio waves and carry them over long distances to be distributed to individual homes. By using this hybrid model, Spectrum Albany has been successful in delivering lightning-fast internet in Albany, NY.

Subscribers of Spectrum Internet in Albany, NY, can get 1000 Mbps internet with 99.99 percent consistency in speeds for just $89.99 per month.


Cheapest Internet in Albany

Albany, there are only two wired internet service providers that dominate the internet market based on their wide-scale availability in the city and superfast, gigabit internet speeds. Even though Spectrum is the best internet provider in Albany, NY in regards to its high speed, large coverage area, and impeccable service, it has struggled to beat Verizon Fios’ low monthly rates. Verizon Fios’ fully fiber internet plans start at just $24.24 per month.

Verizon Fios offers its fiber optic internet connection with the same speeds as that provided by Spectrum internet at rates that are $25 cheaper than its competitors. Therefore, Verizon Fios is the cheapest internet provider in Albany, NY.


Coverage Area of Internet Providers in Albany

The recent statistics published by the United States Census Bureau reveal that around 82.5 percent of the people in Albany, NY, have access to broadband internet services. Out of these digitally connected Albanians, only 34.7 percent of residents get ultra-fast internet speeds. So, it doesn't come as a surprise that the average internet speed in Albany, NY, is just 122.4 Mbps. It is 68.1 Mbps less than the state average of 190.5 Mbps.

The coverage area of different types of internet in Albany, NY:

  • Satellite Internet: 100 percent coverage
  • Fixed Wireless Internet: 99.98 percent coverage
  • Cable Internet: 96.48 percent coverage
  • DSL Internet: 84.18 percent coverage
  • Fiber Internet: 12.88 percent coverage

There are a total of 19 internet providers in Albany, NY. Among them:

  • 7 offer fiber internet services
  • 5 offer DSL internet connections
  • 5 offer fixed wireless (5G for home) services
  • 3 offer cable internet connections
  • 2 offer satellite internet services

In the table below, we have compared the citywide availability of the 10 best internet providers in Albany, NY.

Internet Provider Citywide Availability Type of Internet
HughesNet 100% Satellite
Viasat 100% Satellite
Spectrum 96.48% Hybrid fiber-coaxial cable
Hudson Valley Wireless 92% Fixed Wireless
Verizon 84.19% DSL
Consolidated Communications 81% Cable and DSL
T-Mobile Home 55% 5G Home
Ultra Home Internet 54% 5G Home
EarthLink 90% DSL + Fiber
Verizon Fios 33.9% Fiber
Massive Mesh 0.1% Fiber and fixed wireless


Final Word

Locals fondly refer to Albany as Smallbany and the city's unofficial motto is "where everybody knows your name." Albany indeed has a small-town, Victorian vibe but the city is also the seat of the US's Tech Valley and led breakthroughs in science and technology.

The top 10 internet providers in Albany, NY, have made significant contributions towards its technological growth and economic prosperity.



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