Best Internet Providers in Rochester, NY

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Top 10 Rochester Internet Providers

Rochester Metro Area is the third most important commercial hub in the state of New York. The city alone contributes over $64 billion annually to the US economy. Rochester’s wealth is heavily reliant on industries like manufacturing, education, healthcare, and apparel. The city's labor force comprises 523,700 people and an average Rochesterian earns around $60,000 per year.

Downtown Rochester houses a large business district known as Washington Square and it is here that world-renowned companies like Kodak, Xerox, Bausch & Lomb, Chase Bank, and Bank of America have their headquarters and regional branches. Charter Spectrum and Frontier Communications are among the top 10 Rochester, NY internet providers and have opened their offices in downtown Rochester.

The best internet providers in Rochester, NY, offer a wide range of internet services. However, most homes in Rochester, NY, either have a cable or DSL internet connection. The ten best internet providers in Rochester, NY, are mentioned in the table below:

Top 10 Rochester, NY Internet Providers
Providers Starting Price Download Speed Internet Type Contact Provider
Spectrum $49.99/mo Up to 1000 Mbps Hybrid fiber-coaxial Call Now
HughesNet $59.99/mo Up to 25 Mbps Satellite Call Now
Viasat $64.99/mo Up to 150 Mbps Satellite Call Now
EarthLink $69.95/mo Up to 5000 Mbps Fiber Call Now
Frontier $49.99/month Up to 2000 Mbps DSL, Fiber Call Now
T-Mobile $50.00/mo Up to 182 Mbps 5G Home Call Now
Consolidated Communications $35.00/mo Up to 50 Mbps Cable and DSL Call Now
Greenlight Networks $50.00/mo Up to 2 Gbps Fiber Call Now
NYSYS AirAccess - Up to 6 Mbps Fixed Wireless Call Now
Verizon 5G $69.00/mo Up to 1 Gbps 5G Home Call Now

Internet in Rochester, NY - Quick Facts

Since the 17th century, Rochester has been a hotbed of innovation. A surprising breakthrough at Xerox laid the foundation of modern-day computing and the internet. Similarly, Kodak's invention of the world’s first digital camera in the 1970s made it possible to share digital images and videos over the World Wide Web.

The history of the internet in Rochester, NY, dates as far back as 1879 with the introduction of the city's first telephone service. By 1929, the Rochester Telephone Corp., which later became Frontier Corp. had installed 100,000 telephones. In 1995, the company acquired several small to medium telecommunications companies like; ALC Communications Corp., Schneider Communications Inc., and WCT Communication to offer long-distance voice and data services in Rochester.

The growing need for reliable and fast internet connections opened doors to more internet providers in Rochester, NY. The companies introduced larger bandwidths through DSL connections and fiber-optic internet services.

In present times, the best internet providers in Rochester, NY, offer varying internet speeds with varying prices to meet the specific needs of their customers. Below, we have stated some quick facts about the internet in Rochester, NY, to help you select the best carrier for your home.

Quick Facts - Internet in Rochester, NY
Average Internet Speed in Rochester 198.45 Mbps
Best Internet Provider in Rochester, NY Spectrum
Fastest Internet Provider in Rochester, NY EarthLink
Cheapest Internet Provider in Rochester, NY Frontier
Most Widely Available Internet in Rochester, NY Spectrum
Internet Providers offering Bundle Deals Spectrum, Frontier, Verizon

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Best Internet Provider in Rochester, NY

In 2014, Charter Communications relaunched its internet service for its residential customers under the brand name Spectrum. Within eight years, Spectrum's internet footprint has extended over 41 states of the USA, serving more than 32 million customers. Spectrum is one of the few internet providers in Rochester, NY, that offer a combination of DSL and fiber-optic internet services.

Spectrum ranks among the nation’s top five internet carriers. Due to its citywide availability, affordable and ultrafast broadband connections, customer service excellence, and exciting bundle deals, Spectrum has been named the best internet provider in Rochester, NY.


Wide Availability of Spectrum Rochester


The internet penetration in Rochester, NY, stands at 87.7 percent. The fiber optic connectivity within the city is limited and because of this many homes in Rochester rely on cable and DSL internet for broadband usage. Unfortunately, cable and DSL internet can support a maximum bandwidth of 100 Mbps. So, to get download speeds higher than 100 Mbps, most of the city will have to be lined with fiber-optic cables. But as it is a work in progress, Spectrum Rochester found an ingenious way around it. Spectrum's hybrid model of internet transmission uses a combination of fiber optic and coaxial cables to make gigabit speeds a possibility for every home in Rochester.

Inside a fiber optic cable, the data signals travel in the form of light photons. The photons rapidly bounce against the glass walls of the fiber optic cable in a wavelike motion to deliver data signals at the speed of light. Spectrum Rochester uses fiber optic cables for the initial phase of data transmission. Coaxial cables have been attached at the end of each fiber node. They convert the light photons into electronic signals and carry them over long distances for door-to-door distribution. Spectrum's bi-cable network distribution system in Rochester has made its internet services accessible in 96.31 percent of the city.


Affordable High-Speed Internet in Rochester, NY


The cost of living in Rochester is 2 percent higher than the national average. An average family of four needs around $3,500 for housing, food, and transport. It can be a challenge to make ends meet when the median household income in Rochester is $37,300. Meaning, that majority of the residents in Rochester are earning around $3,108 per month ($400 less than what they need to pay for their monthly expenses). According to the US Census Bureau, nearly 30% of the population of Rochester city lives in poverty and 15 percent of the residents don’t have access to broadband services.

In the 20th century, fast-speed internet in Rochester, NY, is a basic necessity, and Spectrum made it possible by offering its monthly internet plans at an affordable rate to its customers. Spectrum is playing its part in bridging the digital divide by providing gigabit internet speeds for $20 to $30 cheaper than its competitors in the area.

Spectrum is now a part of the Government's Affordable Connectivity Program. Eligible users, such as those whose household incomes are below 135 percent of the federal poverty guidelines, can apply for the Spectrum ACP and get 100 Mbps internet speeds absolutely free. Every month, the government will deposit $30 credit into your account to pay for your Spectrum broadband service. You can also use the $30 credit to reduce the cost of your monthly internet plan. So, instead of paying $89.99 per month for your Spectrum Gig plan, you will pay $59.99 per month.


Spectrum’s Affordable Connectivity Program in Rochester, NY


The table below shows a breakdown of the pricing for Spectrum Rochester Internet plans and the prices after the ACP discount:

Internet Plan Price before ACP Price After ACP Internet Speed Spectrum Mobile Contact Spectrum
Internet 100 $30.00/mo $0.00/mo 100 Mpbs Not included Call Now
Internet $49.99/mo $19.99/mo 300 Mbps included Call Now
Internet Ultra $69.99/mo $39.99/mo 500 Mbps included Call Now
Internet Gig $89.99/mo $59.99/mo 1000 Mbps included Call Now

Spectrum offers one of the most affordable internet services in the country. So, even if you don’t qualify for the Affordable Connectivity Program, you can enjoy Spectrum’s reliable service with ultrafast speeds for as low as $49.99 per month. The three Spectrum internet plans for low-cost and high-speed internet in Rochester, NY, are shown in the table below:

INTERNET + WIFI + MOBILE


$49.99/mo.* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 300 Mbps
  • Unlimited Mobile Line

Call Now

INTERNET ULTRA + WIFI + MOBILE


$69.99/mo* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 500 Mbps
  • Unlimited Mobile Line

Call Now

INTERNET GIG + WIFI + MOBILE


$139.98/mo.* For 12 months*
  • 30-Day Money-Back Guarantee
  • NO Data Caps
  • FREE Advanced WiFi
  • Speeds up to 1 Gbps
  • Unlimited Mobile Line

Call Now

Perks of Choosing Spectrum Internet in Rochester, NY


As a Spectrum internet customer, you can be confident that your service will include an array of perks. All first-time customers of Spectrum internet get fee waivers, promo rates, discounts, and freebies that other internet services will never be able to compete with.


Promo Rates for Spectrum Internet in Rochester, NY


When you subscribe to the Spectrum internet service in Rochester, you will get a price lock for 12 months on your internet plans. The prices quoted in the tables above are the promo rates for the first year. After the promo period expires, you will witness a small price hike of 15 percent ($15 to $20 more) on your monthly internet bills. With Spectrum's promo pricing offer, you can save $120 to $180 in the first year of your service.


Fee Waivers for Spectrum Internet in Rochester, NY


Spectrum is a no-contract service. You are not obligated to sign a legal contract that will bind you to the Spectrum Internet service for a year or two. Therefore, you don't have to worry about paying a hefty fine if you decide to terminate your internet service abruptly. Some internet providers charge their customers a cancellation fee on service termination. It doesn't matter if they cancel the service after the contract has expired. They are still forced to pay a cancellation fee of up to $200.

But this is not the case with Spectrum's internet service. You are not required to pay a cancellation fee upon service termination. At most, you will be asked to return the modem and Wi-Fi router to Spectrum.

First-time customers of Spectrum Internet in Rochester, NY, are not charged for internet installation and activation. Professional installations can cost between $75 and $95, and you will have to wait around for days for the personnel to come and do it for you. Instead, you can order a self-installation kit from Spectrum for just $19.99 and set up your internet connection within five minutes.

Spectrum gives its customers a free Spectrum-approved modem when they subscribe to the service. Users are also given an advanced Wi-Fi router for their homes but you will have to pay a small monthly fee of $5 for renting the Wi-Fi router. Buying a Spectrum-compatible modem and router could cost up to $600 or more but Spectrum absorbs that cost and provide you with top-quality internet equipment for your home.

To summarize, you get the following fee waivers on your Spectrum Internet in Rochester, NY:

  • Fee waiver on equipment installation
  • Fee waiver on internet activation
  • Fee waiver on early termination
  • Fee waiver on service cancellation

Free Access to Spectrum Wi-Fi Hotspots


Spectrum’s out-of-home Wi-Fi hotspots are available in public places all across the country. Currently, Spectrum offers more than 530,000 Wi-Fi hotspots in the USA that allow you to connect your mobile devices to the free Spectrum Wi-Fi network. All users of Spectrum Internet in Rochester, NY, get free access to all the Spectrum Wi-Fi hotspots in the country. You can connect your device to the network by signing in with your Spectrum username and password.

Get internet connectivity wherever you go. Install the My Spectrum app and go to the settings for Wi-Fi hotspots. You will find an option to enable the 'receive notifications' mode. After switching it on, you will automatically receive alerts whenever you are in the range of a Spectrum Wi-Fi hotspot while traveling around the country.


Spectrum One Deal on the Internet in Rochester, NY


Spectrum Rochester offers an amazing 3-in-1 bundle deal to all its first-time internet customers in Rochester, NY. Spectrum One deal is applicable on all Spectrum internet plans. It means that when you purchase your internet plan for any of the three available internet speeds, you get one free Spectrum Mobile line with unlimited calls, texts, and data. You will also get all the privileges of the Advanced Home Wi-Fi offer for the first 12 months of service.

The Advanced Home Wi-Fi offer allows you to:

  • Optimize internet speed
  • Control which devices get connected to the network
  • Parental control - manually log out your children’s devices from the network and set timers
  • Manage passwords and secure devices from hackers/li>

24/7 Customer Service in Rochester, NY


Spectrum is known for its customer service excellence. The company is the proud recipient of the TMC Internet Telephony 2021 Excellence Award. Spectrum's dedication to customer service is evident in the year-on-year improvement in its score on the Customer Satisfaction Index for Internet Service Providers. It currently ranks as the 5th most customer-driven internet carrier in the country.

Spectrum's trained staff is available on-call 24 hours a day to resolve problems related to internet service and account management. The company has taken most of its operations online and now tasks such as; payment of bills, purchase of new services, and switching plans, can all be done on the Spectrum website and on your My Spectrum app.

Spectrum has two physical stores in Rochester, NY:

  • 1393 Mt. Hope Ave, Rochester, NY
  • 3240 Monroe Ave, Rochester, NY

Bundle Options with Spectrum Internet in Rochester, NY


Spectrum is one of the few internet providers in Rochester, NY, that offer exciting bundle options to their valued customers. Users of Spectrum Internet in Rochester, NY, can stack other services like cable TV and home phone on their internet to avail of discounted rates on all the services.


Spectrum TV and Internet Bundle


TV Select + Internet


$99.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 300 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

TV Select + Internet Ultra


$119.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 500 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

TV Select + Internet Gig


$139.98/mo.* For 12 months*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 1 Gbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software

Call Now

Spectrum TV, Internet & Home Phone Bundle


TV Select + Internet + Voice

$114.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 300 Mbps
  • Free internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling

TV Select + Internet Ultra + Voice

$134.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 500 Mbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling

TV Select + Internet Gig + Voice

$154.97/mo.* For 12 months.*
  • 125+ Channels
  • Thousands of On Demand choices
  • Stream anywhere with the Spectrum TV® App
  • Speeds up to 1 Gbps
  • FREE Internet modem
  • No data caps or hidden fees
  • FREE access to Spectrum out-of-home WiFi
  • FREE antivirus software
  • Home phone with unlimited calling


Spectrum’s cost-effective bundle deals allow its subscribers to save up to $50 per month on their services, making Spectrum the most affordable, customer-centric, and reliable internet provider in Rochester, NY.


Get a FREE Spectrum Mobile Line with all Spectrum Internet Plans

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Call 1-877-395-5851 Now!


Fastest Internet Provider in Rochester

There are five internet providers in Rochester, NY, that promise to deliver ultrafast fiber internet to homes. Unfortunately, their services are limited to the Rochester downtown and surrounding neighborhoods. The fiber optic capability in Rochester is just 30 percent, so even if Rochester internet providers wish to deliver gigabit speeds to all homes in the city, the infrastructural constraints stop them from doing so.

EarthLink, Frontier, and Greenlight Networks are fiber internet carriers, offering multi-gigabit internet in Rochester, NY, but as you move away from the metro area, the internet speeds drop, and on average, users only get 300 Mbps or less.

EarthLink could have been the fastest internet provider in Rochester, NY, with download speeds up to 5 gigs but due to its low availability of 14 percent, it has lost its place to Spectrum internet. Spectrum delivers 1000 Mbps of internet speeds in 96.31 percent of Rochester with 99.99 percent consistency. It means that no matter where you are in the city, you will receive the speed that you are paying for.


Cheapest Internet Provider in Rochester

Frontier Communications, originally known as Citizens Communications, is a famous telecommunications company in the USA. The company offers DSL and fiber internet services for homes. It has become a household name in the rural communities of America for providing reliable and fast internet at the cheapest rates.

Since its inception in 1935, the company's target market has been the American countryside where connectivity is little to none. In 1993 it acquired 500,000 access lines in the rural areas of Utah, Tennessee, Idaho, and West Virginia. That led to the foundation of providing cable and DSL internet service in America's often overlooked communities. Over the years, Frontier has expanded its footprint and today its broadband, cable TV, home phone, and mobile phone services are available in urban and rural areas. However, the prices are still kept low to make the services affordable for low-income communities.

The cheapest plan for Frontier Internet in Rochester, NY, starts at $32.99 per month.

Internet Plan Price Speed Add-Ons Contact Frontier
Basic 1 $32.99/mo 6 Mbps Wi-Fi router included Call Now
Basic 2 $39.99/mo 25 Mbps Wi-Fi router included Call Now
Basic 3 $49.99/mo 115 Mbps Wi-Fi router included Call Now
Fiber 1 $49.99/mo 500 Mbps Wi-Fi router included Call Now
Fiber 2 $74.99/mo 1000 Mbps Wi-Fi router included Call Now
Fiber 3 $149.99/mo 2000 Mbps Wi-Fi router included Call Now

Coverage Area of Internet Providers in Rochester

Rochester is a rectangular-shaped, flat land. The city was built on the banks of the Genesee River. The flat terrain made it easy to excavate the land and lay underground cables for phones and the internet. Hence, it doesn’t come as a surprise that the availability of cable internet in Rochester, NY, stands at 100 percent. Almost 94 percent of the city has DSL internet connections and 30 percent of the city has fiber optic connectivity..

The coverage area of different types of the internet in Rochester, NY are as follows:

  • Satellite Internet: 100 percent coverage
  • Cable internet: 100 percent coverage
  • Fixed wireless internet: 96.09 percent coverage
  • DSL internet: 94 percent coverage
  • Fiber internet: 30 percent coverage

There are a total of 14 internet providers in Rochester, NY, and among them:

  • 5 offer fiber internet services
  • 4 offer DSL internet connections
  • 2 offer cable internet connections
  • 2 offer fixed wireless services
  • 2 offer satellite internet

In the table below, we have compared the citywide availability of the 10 best internet providers in Rochester, NY.

Internet Provider Citywide Availability Type of Internet
HughesNet 100% Satellite
Viasat 100% Satellite
Consolidated Communications 99% Fixed Wireless
Spectrum 96.31% Hybrid fiber-coaxial cable
Frontier 95% Fiber and DSL
T-Mobile Home 62.6% 5G Home
Greenlight Networks 28.1% Fiber
Consolidated Communications 20% DSL
EarthLink 14% Fixed wireless, fiber, satellite
Verizon 5G 2.6% 5G Home

Even though NYSYS Air Access has 99 percent coverage in the city, it does not make the cut for the top three internet providers in Rochester, NY, due to its frustratingly slow internet speeds. The maximum download speed available to NYSYS Air Access customers is just 6 Mbps which is too slow to get any work done.

Contrary to that, EarthLink internet offers the fastest internet speeds in the area and you can get up to 5000 Mbps or 5 Gigs of download speeds but its availability is restricted to 14 percent of the city.

Therefore, the top three internet providers in Rochester, NY, in terms of their broad coverage, consistency, and high speed are; Spectrum, Frontier, and T-Mobile Home internet.

Final Word

Rochester is the country's emerging center for technology. It was mentioned in the Rochester Business Journal that the city's focus on STEM education has led to the creation of a large poor of technopreneurs who are driving the startup culture. Rochester is becoming an attractive market for high-tech jobs. The city alone is home to 150 optics firms and with companies like SunDensity, Casana, and OWL Autonomous Imaging, receiving millions of dollars in funding, the future of Rochester looks promising.

To keep pace with the city's technological advancement and support innovation, the internet providers in Rochester, NY, have to expand their fiber optic network. You cannot be "Urban by Choice" if 70 percent of the residents are struggling to get fast and stable broadband service.



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