In the heart of rural America, where physical barriers and rugged terrain block the way for traditional internet infrastructure, satellite internet rises to the challenge, connecting communities to the world beyond. While it may not rival the speeds and performance of wired internet services, it remains the only option for many remote areas.
And, when it comes to this wireless internet type, two giants loom large – Viasat and HughesNet. These two companies have been dominating the rural market in the US for years, offering satellite internet services to millions of homes across the country.
But, as the demand for high-speed, reliable internet continues to grow, the question arises – which one truly delivers? In this blog, we’ll embark on a journey to compare and contrast Viasat vs HughesNet. We will explore their services, speeds, and reliability, to determine which one is a better internet provider for rural and remote communities.
Viasat
Nestled in the sunny city of Carlsbad, California, Viasat Inc. is making waves in the American communications scene. As a well-known provider of satellite broadband and secure networking, it serves both the residential and commercial sectors, connecting millions to the world. Founded in 1986 under the name Exede, this company has grown into a trusted brand, especially in rural areas where internet access can be limited.
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With coverage stretching far and wide across the US, Viasat offers residential phone and internet services to a significant portion of the population. Although it does not offer TV services, it teams up with DISH TV to provide this added entertainment option. In a nutshell, Viasat might not be the perfect fit for everyone, but it’s definitely the top choice for rural internet users.
Pros
- Various speed options
- Better starting prices
- Higher data allowances
- 2-year price guarantee on regular internet charges
Cons
- Price hike after 3 months
- Download speeds are throttled after exceeding the set data limit
HughesNet
HughesNet, or Hughes Network Systems, LLC., is a subsidiary of EchoStar and headquartered in Germantown, Maryland. This satellite internet giant is committed to providing high-speed internet to communities all over the country, bridging the digital divide in rural areas. HughesNet offers more than just internet services, it caters to different needs and budgets with various internet plans.
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The company’s internet service is powered by advanced satellite technology, delivering fast and reliable connections to its customers. Although all HughesNet plans have the same speed, HughesNet provides various data packages, allowing customers to pick the most suitable one. But the company doesn’t stop there – it also offers voice service, home networking solutions, and 24/7 technical support to keep its customers connected and productive.
In short, HughesNet is America’s number 1 option for satellite internet. Whether you’re a small business owner or a family member in need of decent and dependable internet, HughesNet has you covered.
Pros
- Free installation for a limited time
- Option to add additional data to any plan
- Consistent internet speed in all areas
- Bonus Zone
Cons
- Discounted period ends after six months
- Lower data caps than Viasat
- Only one internet speed option
Internet Service Comparison – Viasat vs HughesNet
| Features | Viasat | HughesNet |
|---|---|---|
| Internet Plans | Choice Internet Plans: 6 | 4 |
| Starting Price | $49.99/mo. | $49.99/mo. |
| Speed | Up to 150 Mbps | 25 Mbps |
| Internet Type | Satellite | Satellite |
| Maximum Data Limit | 500 GB | 100 GB |
| Bundle Deals | Yes | Yes |
| Contracts | 2 years | 2 years |
| Wide Coverage Area | Yes | Yes |
| Equipment Rental Fee | $13.00/mo. | $15.00/mo. |
| Contact Provider | Call 877-412-0759 Now! | Call 877-209-2459 Now! |
So, Viasat vs HughesNet – who reigns supreme? Viasat and HughesNet are both giants in the satellite internet industry, providing high-speed internet to rural communities all over the country. But, while they share the same goal of connecting rural America, they offer different services and features. So, which one is the better choice for you? Let’s take a closer look at the similarities and differences between Viasat and HughesNet.
Satellite Internet Plans – Viasat vs HughesNet
When it comes to satellite internet plans, both Viasat and HughesNet offer a variety of options to suit different needs and budgets. Viasat provides a wider range of data packages to choose from, with speeds ranging from 12 Mbps to 150 Mbps, making it a great choice for heavy internet users or large households. HughesNet, on the other hand, offers a consistent speed of 25 Mbps across all of its plans, which may be more predictable and reliable for users who don’t need the highest speeds.
In the end, it’s important to compare the plans carefully to determine which provider and plan best fit your needs and budget.
Price is an essential consideration for many customers. While Viasat may have better promotional rates on initial plans, the provider is slightly more expensive than HughesNet. However, it offers more data, making it a better option for heavy internet users who require faster speeds and higher data allowances.
Viasat provides a tremendous selection of options at various pricing points, depending on your data and speed requirements. It mainly distributes two plan categories across the country: Choice and Unlimited. The Choice plans come in different tiers based on your data needs, with higher levels offering more data at faster speeds. However, it is worth noting that the availability and prices of Viasat’s internet plans may vary by location, with the Choice plans being more widely available across the country.
Viasat has a shorter promotional period. So, you should be cautious of a price hike after only three months, especially if you choose a high-tiered Viasat internet plan with more data and speed. Your monthly bill could rise by $100 after the first three months. But, the good news is that Viasat offers a 2-year price lock guarantee for its regular prices, meaning your bill won’t change unexpectedly again for two years.
| Viasat Choice Internet Plans | ||||
| Plan | Introductory Price | Regular Price | Speed | Data Caps |
| Choice 25 | $49.99/mo. | $69.99/mo. | 25 Mbps | 60 GB |
| Choice 50 | $69.99/mo. | $99.99/mo. | 50 Mbps | 100 GB |
| Choice 75 | $99.99/mo. | $149.99/mo. | 75 Mbps | 150 GB |
| Choice 100 | $149.99/mo. | $199.99/mo. | 100 Mbps | 300 GB |
| Choice 150 | $199.99/mo. | $299.99/mo. | 150 Mbps | 500 GB |
| Viasat Unlimited Internet Plans | ||||
| Plan | Introductory Price | Regular Price | Speed | Data Caps |
| Unlimited Bronze 12 | $49.99/mo. | $69.99/mo. | 12 Mbps | 40 GB |
| Unlimited Silver 25 | $69.99/mo. | $99.99/mo. | 25 Mbps | 60 GB |
| Unlimited Gold 50 | $99.99/mo. | $149.99/mo. | 50 Mbps | 100 GB |
| Unlimited Platinum 100 | $149.99/mo. | $199.99/mo. | 100 Mbps | 150 GB |
| Unlimited Diamond 100 | $199.99/mo. | $299.99/mo. | 100 Mbps | 300 GB |
HughesNet offers highly competitive promotional rates that are more favorable than those of Viasat. The provider offers four plans with only one internet speed option and lower data caps. But HughesNet is known for its reliability.
Additionally, the provider has recently launched the Fusion 50 GB and Fusion 100 GB plans. These HughesNet Internet plans utilize wireless technology to create the first low-latency satellite internet hybrid solution for many people across the US. The exciting news doesn’t stop there! Three of HughesNet’s plans are presently available at incredible discounts, allowing you to save $25 for the first six months. With these new plans and promotional offers, HughesNet continues to be a top choice for those who want reliable internet service at an affordable price.
| HughesNet Satellite Internet Plans | ||||
| Plans | Price | Speed | Data Cap | Shop Now |
| HughesNet 15 | $49.99/mo. | 15 Mbps | 15 GB | Order Now |
| HughesNet 50 | $49.99/mo. | 25 Mbps | 50 GB | Order Now |
| Fusion 100 | $74.99/mo. | 25 Mbps | 100 GB | Order Now |
| Fusion 200 | $149.99/mo. | 50 Mbps | 200 GB | Order Now |
Internet Speed Comparison – Viasat vs HughesNet
| Provider | Download Speed | Upload Speed |
|---|---|---|
| Viasat | 25 Mbps – 150 Mbps | 3 Mbps |
| HughesNet | 25 Mbps | 3 Mbps |
There are some noticeable variations between Viasat and HughesNet in terms of internet speed. Although satellite internet can’t yet compete with wired broadband options, it has advanced significantly in recent years, bringing faster internet to remote areas.
Viasat offers a range of speeds from 12 Mbps to 150 Mbps, depending on where you live. This means that you can choose a plan that suits your speed requirements. In contrast, HughesNet only offers a one-speed option of 25 Mbps, regardless of your location.
To put these speeds into perspective, we have created a table below to illustrate what you can do with each speed option:
| Internet Speed | Online Activities | Supports |
| 12 Mbps | Browse the internet, check email, and stream SD video | 1 person |
| 25 Mbps | Browse the internet, check email, chat online, and stream HD video | |
| 50 Mbps | Browse the internet, check email, and streaming | 1 to 3 people |
| 150 Mbps | Browse the internet, check email, work from home and stream 4K video with multiple devices | Families |
In short, Viasat offers a broader range of speed options and is more suitable for heavy internet users. On the other hand, HughesNet’s consistent 25 Mbps speed can provide a good internet experience for those in rural areas who may not have access to other high-speed internet options. Ultimately, the choice between Viasat and HughesNet will depend on your location, available internet needs, and budget.
Data Caps
| Provider | Data Allowance Range |
|---|---|
| Viasat | 60 GB – 500 GB |
| HughesNet | 15 GB – 100 GB |
Viasat and HughesNet have different approaches to imposing data limits. Viasat now offers a wider range of data allowances, providing up to 500 GB per month with its New Choice plans. In contrast, HughesNet’s data limits max out at 100 GB per month, making it more suitable for light internet users.
To put these data allowances into perspective, we have created a table below to illustrate what you can do with data caps ranging from 15 GB to 500 GB per month:
| Data Allowance | Online Activities |
|---|---|
| 15 GB | Basic internet activities like email, online chatting, & web browsing |
| 30 GB | Online shopping, music streaming, & connecting social media |
| 50 GB | Checking emails, web browsing, music streaming, & light streaming |
| 100 GB | Checking emails, web browsing, music streaming, & watching 4K videos |
| 200 GB | Checking emails, web browsing, music streaming, & downloading files |
| 500 GB | Checking emails, web browsing, online gaming, & using cloud storage |
In conclusion, while Viasat offers more data every month, HughesNet’s softer data limits, Bonus Zone and the ability to buy additional data can be a more flexible solution for those who may not need a large amount of data. Ultimately, the choice between Viasat and HughesNet will depend on your specific data needs, budget, and location. If your daily online activities consume a significant amount of data, Viasat may be the better option. Otherwise, HughesNet may be the way to go if you want flexibility.
Latency
Viasat and HughesNet have similar high latency rates compared to other wired broadband options. However, HughesNet is now offering low-latency options with the launch of its Fusion internet plans. This technology combines satellite internet with wireless technology to produce the first low-latency satellite internet hybrid solution. While Viasat has also made advancements to reduce latency, HughesNet’s new offering may be a game-changer for those who require low latency for activities like online gaming, video conferencing, and remote work.
| Average Latency of Satellite Internet | Best Latency Rate |
|---|---|
| 594 – 624 ms. | <40 ms |
Reliability
Satellite internet is susceptible to weather interruptions, high latency, and other factors that can affect the quality and consistency of your internet connection. Unfortunately, HughesNet and Viasat both suffer from these same issues, so comparing their reliability to wired internet options like fiber, cable, and even DSL is difficult.
However, HughesNet does have a better reputation for providing consistent internet speeds across all locations. HughesNet has invested heavily in its network infrastructure and is constantly improving its technology to provide the best possible satellite internet service. While Viasat has also made strides in improving its service, HughesNet’s focus on consistency and reliability makes it the number 1 satellite internet provider in the country.
Equipment Required
Both Viasat and HughesNet are wireless internet providers. Consequently, they require additional equipment to operate in addition to a modem and a router. Their equipment kits include a satellite dish and a gateway modem, freeing you from the hassle of multiple devices.
The satellite dish ensures a stable and reliable internet connection regardless of location or geographical barriers, and the modem assists with data processing to and from your devices. The compatible equipment enables users to enjoy uninterrupted internet without worrying about purchasing or installing different devices.
Contracts
Both Viasat and HughesNet require a 2-year contract for their services, meaning that users must agree to stay with their service for 24 months. However, it’s crucial to note that if you violate this agreement, you may be subject to a steep early termination fee. This fee can vary depending on the remaining duration of the contract and can be quite expensive, amounting to several hundred dollars.
Therefore, it is essential to read the terms and conditions carefully before signing up with either Viasat or HughesNet. Although the contractual obligation can be a downside, the providers offer high-speed internet and excellent customer service, making the two-year commitment worth the investment.
Additional Costs
Here are some additional charges associated with each provider.
Equipment Fee
Viasat’s equipment fees are lower than HughesNet’s. However, both providers offer two equipment leasing options – a monthly rental fee or a one-time lifetime purchase fee. With the lifetime lease, you can keep the equipment as long as you continue to use the same service.
The choice depends on how long you plan to stay with either provider. The lifetime lease option is more cost-effective if you plan to use Viasat or HughesNet for more than 30 months. Otherwise, it’s more economical to go with the monthly rental option as it is much more affordable if you are only committing for two years.
| Provider | Equipment Fee | |
| Rental | One-time Purchase | |
| Viasat | 13.00/mo. | $299.00 |
| HughesNet | $15.00/mo. | $499.98 |
Installation Charges
Viasat and HughesNet are neck-to-neck in terms of installation charges. However, there are ways to get installation for free from either provider. HughesNet offers free installation if you outright purchase their equipment, while Viasat offers free installation in select areas to customers with qualifying credit. So, whether you prefer Viasat or HughesNet, you can save some bucks on installation.
| Provider | Installation Fee |
| Viasat | Typically $100.00 |
| Free installation: customers with qualifying credit in select areas | |
| HughesNet | $99.00 |
| Free (If you purchase the equipment) |
Early Termination Fee
Viasat and HughesNet have strict policies in place when it comes to ending your internet service before the contract is up. Both providers require a 2-year agreement. And if you decide to part ways before the contract term, you can expect to pay a substantial early termination fee (ETF) of up to $400.
Although paying a charge for something you are no longer using is never enjoyable, it is essential to thoroughly review the terms and conditions before registering for a service. So, make sure you’re ready to commit for two years before choosing either Viasat or HughesNet.
| Provider | ETF |
| Viasat | $400 upfront |
| $15.00/mo. for the remaining duration of the contract | |
| HughesNet | $400 within first 90 days of service |
| $15.00/mo. for the remaining duration |
While we have included the most common additional charges, keep in mind that there could be other extra costs associated with Viasat or HughesNet. So, check your cart thoroughly before registering for their service.
Bundle Deals
Bundling is a convenient way to simplify your life and deal with multiple service providers in one place. Fortunately, both Viasat and HughesNet offer excellent bundle options. These providers allow you to combine your internet service with your home phone or other services. Although neither provider offers TV service, they have partnered with DISH TV and DIRECTV to provide entertainment bundles.
So, if you’re looking for a complete package of services, Viasat vs HughesNet is a comparison worth exploring. Check out their bundle deals and see which one offers the best value for you.
Viasat
Even though Viasat doesn’t offer TV service, the provider provides a range of bundle options, including internet, phone service, and additional digital security features like Viasat Shield and Viasat EasyCare. These options make Viasat an excellent choice for rural residents who want reliable and high-quality voice and internet services.
In addition, Viasat partners with DISH TV to provide access to popular shows and movies. Here are some of the most popular Viasat bundle choices.
Internet and Voice Bundles
| Voice Base Plan | Monthly Price | Includes |
|---|---|---|
| Viasat Voice | $19.99 |
|
Internet and TV Bundles
| Bundle | Price | Includes | Contact Viasat |
|---|---|---|---|
| Viasat Internet + DISH TV | $129.98/mo. |
| Call Now |
HughesNet
HughesNet offers a range of bundle options that combine internet and home phone service, providing consistent 25 Mbps speed and unlimited calls to the US and Canada. With add-ons, you can also enjoy endless minutes to 60 countries, making it a perfect choice for frequent international callers. And while HughesNet also does not offer its own TV service, it partners with DIRECTV and DISH TV to provide unlimited entertainment content.
Internet and Voice Bundles
| Voice Base Plan | Monthly Price | Includes |
| Home Voice | $29.95 | Unlimited Calls to US & Canada |
| Add-Ons | ||
| International 200 | $9.95/mo. | 200 minutes to 60 countries |
| International Unlimited | $22.95/mo. | Unlimited minutes to 60 countries |
Internet and TV Bundles
| Bundle | Starting Price | Deal | Contact HughesNet |
| HughesNet Internet + DIRECTV | $114.98 |
|
Call Now |
| HughesNet Internet + DISH TV | $129.98/mo. |
|
Call Now |
Who Has a Better Coverage Area – Viasat or HughesNet?
Viasat and HughesNet are the most widely available internet providers in the US. They have an advantage over wired services since they are not dependent on cellular towers or ground-laid networks. As a result, they are equally accessible throughout the US, in all 50 states.
This means that if you have a clear view of the southern sky, you should be eligible for either Viasat or HughesNet. So, whether you live in a rural area or a bustling city, you can access their internet service.
Who Offers Better Customer Service – Viasat or HughesNet?
Even though the American Customer Satisfaction Index didn’t provide individual ratings for Viasat and HughesNet last year, it is not difficult to assess their customer satisfaction. One primary reviewer did cover HughesNet. In its latest survey, J.D. Power gave the lowest score to HughesNet in the South region.
This isn’t surprising since satellite internet is prone to frequent disruptions from bad weather and has a reputation for being more expensive than other traditional internet providers. However, there is a positive outlook as both providers are making significant efforts to enhance their service quality. With the introduction of HughesNet’s low-latency internet plans, the future of internet access in rural America appears much brighter.
Final Verdict – Is Viasat better than HughesNet?
In conclusion, the Viasat vs HughesNet debate comes down to personal preferences and requirements. While both providers have their own advantages and limitations, it is essential to weigh the factors that matter most to you. HughesNet is more affordable than Viasat, and its new low latency internet plans show promise, but it offers lower data allowances and delivers only one internet speed.
Viasat, on the other hand, is generally more suitable for larger households with heavy internet usage as it offers more data and higher internet speeds. Ultimately, the final verdict depends heavily on your internet activities and the number of members in your family. Finally, before deciding between Viasat and HughesNet, we recommend reading different reviews and considering your personal needs to make a better choice.
