T-Mobile Home Internet and Xfinity offer distinct types of internet connections. Where the former delivers internet through a wireless network, the latter uses a wired network for connectivity. This is why T-Mobile’s coverage includes almost all the states of the USA, while Xfinity’s wired network is limited to the Northeast, Central, and Western regions.
Xfinity offers speed tiers between 150 and 2,000 Mbps at varying prices to suit the budgets of small-to-large households. Whereas, T-Mobile Home Internet restricts users’ choices to 2 plans only to deliver up to 245 Mbps download speeds.
T-Mobile 5G Home Internet
T-Mobile is one of the top mobile and internet service providers in the USA. It introduced its wireless 5G Home Internet in 2021, which swiftly gained a strong customer base of more than 5 million within 3 years.
Currently, T-Mobile offers two internet plans between $50 and $70 per month with download speeds of up to 245 Mbps on each. To make their plans more affordable T-Mobile also allows its customers to bundle their internet with mobile phone service.
T-Mobile is a fully non-contractual internet service with no data caps and minimum additional charges.
Pros
- Wireless connection
- Price for life
- Affordable bundles
- Wide availability
Cons
- Limited plans
- Asymmetrical speeds
Xfinity by Comcast
Comcast is a conglomerate that introduced Xfinity in 2010 to deliver broadband internet services throughout the US. In 2021 Xfinity added about 1.3 million new customers by delivering fast-speed internet.
Xfinity is a hybrid fiber-cable connection. However, it offers exclusively multi-gig symmetrical speeds through fiber-rich networks.
However, the speeds and prices of standard Xfinity plans depend upon your region. For instance, Xfinity starts its plans from $19.99/month in the western region. Whereas, their starting price in the central region is $30.00/month with download speeds of up to 2,000 Mbps.
Pros
- A wide range of internet plans
- Multi-gigabit plans
- 30-days money-back guarantee
Cons
- Asymmetrical speeds
- Data caps and contracts
Key Differences: T-Mobile 5G Home Internet vs Xfinity
| Features | Xfinity Internet | T-Mobile Home Internet |
|---|---|---|
| Type of Connection | Hybrid Fiber-Cable | 5G Fixed Wireless |
| Price Range | $19.99 – $120.00/mo.* | $50.00 – $70.00/mo.** |
| Download Speed | 150 – 2,000 Mbps | 72 – 245 Mbps |
| Upload Speed | 20 – 210 Mbps | 15 – 31 Mbps |
| Coverage Area | 35 states | 49 states |
| Data Caps | Some plans have a 1.2 TB data cap | Unlimited data |
| Contracts | Applicable to some plans | Not required |
| Installation Fee | $100.00 | $35.00 |
| Equipment Fee | $15.00 – $25.00/mo. | Included |
| Bundles | Available | Available |
| Perks | Free access to over 20 million WiFi hotspots | Price guarantees + T-Mobile Tuesdays |
| Customer Rating | 67/100 | 76/100 |
**Standalone price with AutoPay and paperless billing.
Plans & Pricing: T-Mobile 5G Home Internet vs Xfinity
Both T-Mobile Home Internet and Xfinity offer affordable internet options to their customers. Xfinity offers multiple plans whereas, T-Mobile has two internet options.
T-Mobile is a wireless connection that offers 5G internet plans with unlimited data, starting from $50 per month with a speed range of 75 Mbps to 245 Mbps. Their internet service includes a free 5G Wi-Fi Gateway with minimal service activation charges.
On the contrary, Xfinity’s speeds and prices depend upon the region. All regions offer up to multi-gig speeds at various prices. Unlike T-Mobile, Xfinity applies data caps and requires contracts for some plans.
T-Mobile 5G Home Internet Plans
| Plans | Starting Price | Download Speed | Upload Speed |
|---|---|---|---|
| Home Internet Unlimited | $50.00/mo.* | 72 – 245 Mbps | 15 – 31 Mbps |
| Home Internet Plus | $70.00/mo.* | 72 – 245 Mbps | 15 – 31 Mbps |
Xfinity Internet Plans
| Plans | Starting Price | Download Speed | Upload Speed |
| West Region | |||
| Connect | $30.00/mo. | 150 Mbps | 100 Mbps |
| Connect More | $45.00/mo. | 300 Mbps | 100 Mbps |
| Fast | $55.00/mo. | 500 Mbps | 100 Mbps |
| Superfast | $75.00/mo. | 800 Mbps | 100 Mbps |
| Gigabit | $75.00/mo. | 1,000 Mbps | 100 Mbps |
| Gigabit Extra | $95.00/mo. | 1,200 Mbps | 200 Mbps |
| Gigabit X2 | $95.00/mo. | 2,000 Mbps | 200 Mbps |
| Central Region | |||
| Connect | $19.99/mo. | 150 Mbps | 100 Mbps |
| Connect More | $30.00/mo. | 300 Mbps | 100 Mbps |
| Fast | $55.00/mo. | 500 Mbps | 100 Mbps |
| Superfast | $60.00/mo. | 800 Mbps | 100 Mbps |
| Gigabit | $65.00/mo. | 1,000 Mbps | 100 Mbps |
| Gigabit Extra | $75.00/mo. | 1,200 Mbps | 200 Mbps |
| Gigabit X2 | $120.00/mo. | 2,000 Mbps | 200 Mbps |
| Northeast Region | |||
| Connect More | $25.00/mo. | 300 Mbps | 20 Mbps |
| Gigabit | $50.00/mo. | 1,000 Mbps | 20 Mbps |
| Gigabit Extra | $70.00/mo. | 1,200 Mbps | 35 Mbps |
Additional Costs: T-Mobile 5G Home Internet vs Xfinity
| Additional Cost | Xfinity | T-Mobile Home Internet |
|---|---|---|
| Equipment Fee | $15.00 – $25.00/mo. | Included |
| Expert Installation Fee | $100.00* | $35.00 (service activation) |
| Early Termination Fee | Up to $110.00 | $0.00 |
| Late Payment Fee | $10.00/mo. | Up to $7.00/mo. |
Data Caps: T-Mobile Home Internet vs Xfinity
Data caps are a limit on the data usage that some internet providers apply. Xfinity applies data caps on some of its plans. For example, the 2 Gig plan offered in the northeast region has a data cap of 1.2 TB. If you exceed the data limit, you will be charged an additional $10 for every 50 GB of data.
On the other hand, T-Mobile does not apply any data caps or overage charges. Every month customers get unlimited data for heavy downloading, multiplayer gaming, live content creation on various social media platforms, and ultra HD video streaming.
Installation Options: Xfinity vs T-Mobile Home Internet
If we compare T-Mobile Home Internet and Xfinity, T-Mobile has a simple installation process, however, you must pay $35 for activation.
While Xfinity has three different installation options. First is their Getting Started Kit which is included in their plan and is easy to activate and install.
The other option is Installation Plus which costs $39.99 and allows you to install and activate the equipment while the technician looks after all the outdoor work.
And lastly, if you want them to handle all your installation and activation you have to pay $100 for professional installation.
Perks: Xfinity vs T-Mobile Home Internet
Xfinity and T-Mobile Home Internet offer a range of value-added perks to their customers.
Xfinity’s exciting perks include a 30-day money-back guarantee and free access to over 20 million WiFi hotspots so they do not run out of internet access when they are on the go.
Xfinity also offers a free subscription to Peacock Premium for 24 months so you can enjoy watching your favorite shows and live sports for free.
On the other hand, T-Mobile Internet offers several perks with its internet service. The main perk that it provides is its price lock guarantee through which you can lock your plan price for life. It also allows you to try its service for the first 15 days and promises ‘fast and free’ 2-day shipping for its equipment.
Lastly, it offers Tuesday perks on the T Life app, such as cashback, rewards, and discounts on dining, movie tickets, and more.
Better Option for Gaming – T-Mobile Home Internet or Xfinity?
Latency plays the most important role in online gaming. If you are choosing an internet provider, particularly for gaming you must choose a provider offering fast speeds and low latency.
T-Mobile offers a minimum latency of 50 ms which is fair for gaming. However, T-Mobile Home Internet is working on a ‘near to zero’ latency which aims to provide latencies lower than 10ms on 5G internet plans.
When comparing Xfinity and T-Mobile Home Internet, Xfinity offers lower latency than T-Mobile Home Internet (14 ms to 15 ms) on different plans, which is an ideal latency for gaming.
Wider Coverage Area – T-Mobile Home Internet or Xfinity?
T-Mobile Home Internet’s availability is wider than Xfinity’s. T-Mobile provides home internet through 5G wireless to 49 states which covers almost 98% of the US.
Whereas, Xfinity’s availability is restricted to 35 states and the District of Columbia providing internet to 32.3 million broadband customers.
The reason behind the wider coverage of T-Mobile is their wireless network which increases accessibility and mobility, while Xfinity is a cable network dependent on wired connections.
There are some overlapping states where T-Mobile Home Internet and Xfinity offer their internet connection, as shown below.
| Overlapping States: T-Mobile 5G Home Internet vs Xfinity | ||
|---|---|---|
| Alabama | Kansas | New Mexico |
| Arkansas | Kentucky | Oregon |
| Arizona | Louisiana | Pennsylvania |
| California | Massachusetts | South Carolina |
| Colorado | Maryland | Tennessee |
| Connecticut | Maine | Texas |
| District Of Columbia | Michigan | Utah |
| Delaware | Minnesota | Virginia |
| Florida | Missouri | Vermont |
| Georgia | Mississippi | Washington |
| Illinois | New Hampshire | West Virginia |
| Indiana | New Jersey | Wisconsin |
Better Customer Service: T-Mobile Home Internet or Xfinity?
To analyze T-Mobile Home Internet and Xfinity based on customer satisfaction, we will rely upon the rating of the American Customer Satisfaction Index (ACSI).
According to the ACSI survey, the current industry average of customer satisfaction in the non-fiber category is 68/100.
In comparison to the industry’s average, T-Mobile offers great service and is constantly improving its customer satisfaction. The statistics of ACSI show that T-Mobile Home Internet has improved its customer satisfaction by 4% from the previous year and has secured the top position in the non-fiber internet provider category.
On the other hand, Xfinity’s customer satisfaction is below the industry’s average. Its customer satisfaction dropped by 1% from the previous year’s rating.
Below is the comparison table of both provider’s ratings by ACSI.
| Customer Satisfaction | T-Mobile Home Internet | Xfinity |
|---|---|---|
| 2024 | 76/100 | 67/100 |
| 2023 | 73/100 | 68/100 |
| % Change | +4 | -1 |
Winner: T-Mobile 5G Home Internet
Xfinity and T-Mobile Home Internet are well-known and reliable Internet service providers in the country.
Although Xfinity has a variety of plans with up to multi-gigabit speeds and lower latency, they require the signing of contracts and impose data caps on some of their plans. Moreover, Xfinity’s coverage area is smaller and its customer satisfaction score is low compared to T-Mobile Home Internet.
Therefore, T-Mobile Home Internet is the clear winner in this comparison. Their country-wide coverage with outclass customer satisfaction makes them a better buy.
Although T-Mobile Home Internet has fewer internet options than Xfinity, it provides unlimited data on all its plans without requiring contracts. Plus, T-Mobile Home Internet offers a number of perks to their customers such as weekly discount offers.
