Internet users in rural or remote areas often struggle due to limited broadband service options.
Cable, DSL, and fiber internet services do not adequately cover many regions, leaving only satellite and wireless as viable choices. Unfortunately, both options have drawbacks like high costs, slow speeds, and weather-related issues. To address these challenges, HughesNet introduces a revolutionary hybrid solution – Fusion.
HughesNet is available across all US states. It is a dependable satellite internet provider. No need for a phone line or coaxial cable – HughesNet has you covered.
Hughes Network Systems made headlines in 2017 by being the first to offer broadband speeds of 25 Mbps via satellite internet. With the introduction of HughesNet Fusion, it is different from traditional satellite options. This innovative service combines satellite and wireless technologies, providing users with the best of both features.
To provide a clearer understanding, scroll down to explore the HughesNet Fusion plan, its costs, performance, and more.
What is HughesNet Fusion Plan?
HughesNet addresses the common concerns of ordinary satellite internet users and introduced Fusion at the Satellite conference in September 2022.
The HughesNet Fusion combines the strengths of Geostationary (GEO) satellites and wireless technology. It is an outstanding service that checks all the boxes for satellite internet users. Offers pro-level speed, reliability, and low latency. It can reach speeds up to 100 Mbps, which is as good as DSL internet.
The service works with a hybrid modem that automatically chooses the best network for the user’s location and network conditions. It can switch between GEO satellite and wireless networks.
GEO satellites are very far from Earth, about 22,369 miles (36,000 km) away. This means they have a high latency of around 600 milliseconds. Wireless networks are closer to Earth and have a lower latency of about 50 milliseconds. Latency is the time it takes for data to travel from one point to another.
To use HughesNet Fusion, customers need a HughesNet satellite dish and a special Fusion router. They can install them by themselves or with the help of a professional technician. A free professional installation is available at most locations. However, the limited-time offer is for new subscribers only.
Pros
- Low-latency
- High-speed up to 100 Mbps
- Multipath technology
- Free professional installation
- A $100 Prepaid Card via rebate
Cons
- Limited availability
- Data cap
- Second-year price hikes
HughesNet Fusion Plan & Price
Satellite internet is normally more expensive than other internet types. But it is a good alternative for people living in regions where the other services are not available.
HughesNet offers three internet plans Select, Elite, and Fusion. Earlier, their Fusion was segmented into two tiers (Fusion 100 GB and Fusion 200 GB). However, in a strategic move to streamline its services, HughesNet recently mixed these into one plan called HughesNet Fusion.
New customers can get this plan at $79.99 per month with download speeds up to 100 Mbps. While this introductory price is attractive, when the promotional period is over, the price goes up to $109.99 per month.
Of course, this may sound pricey to some. There is a positive side, too, though. HughesNet is an active participant in the Affordable Connectivity Program (ACP). HughesNet ACP program, eligible customers can get a monthly discount of $30 (or $75 for those who live on Tribal lands and qualify for assistance). This makes the HughesNet Fusion plan more affordable for many families.
| HughesNet Fusion Plan | |
| Promo Price | $79.99/mo. |
| Regular Price | $109.99/mo. |
| Download Speed | Up to 100 Mbps^ |
| Data Cap | 200 GB (Priority) |
| Contract | 24-month |
| Contact | Call Now |
HughesNet Fusion Availability Review
HughesNet Fusion is making its mark in the United States, with availability in specific areas and ongoing expansion throughout 2024. Hughes says the Fusion plan is open to almost everyone in the contiguous 48 states, except for a few places where the wireless signal faces challenges due to strength or terrain. So, keep an eye out for Fusion if you are in the US.
HughesNet Fusion Customer Service Review
Surveys and ratings suggest that HughesNet’s customer service has room for improvement.
The American Customer Satisfaction Index (ACSI) did not provide separate scores for satellite internet providers like HughesNet. The 2023 J.D. Power Residential Internet Service Provider Satisfaction Study told a more detailed story. HughesNet scored 577 out of 1,000 points in the South region, below the regional average and 1 point lower than in 2021. This landed HughesNet in last place among the 10 internet service providers listed in the study.
Common complaints about HughesNet include slow and unreliable service, often affected by weather conditions. Many customers feel let down, believing HughesNet falls short of its promises and does not value their loyalty.
Despite these issues, not all customers have negative experiences. Some praise HughesNet for its friendly and knowledgeable staff, easy installation, and quick problem resolution.
Final Word
HughesNet Fusion is the selling point of the company, after all.
As the saying goes, “Every cloud has a silver lining,” and this certainly holds true for HughesNet Fusion. This plan is a game-changer for people in rural areas who often face underserved internet options. It is a combination of satellite and wireless technologies and mixes faster broadband speeds and lower latency than typical satellite internet.
The Fusion is currently available in specific regions of the United States and is expanding its reach. In the future, it aims to be available in more spots across the country.
For those in remote areas looking for reliable and speedy internet, the HughesNet Fusion plan is certainly an appealing solution.
