The advantages of the information revolution have spread to every industry with the internet’s growth. But unfortunately, a staggering number of people in rural areas still find it hard to access a stable internet connection. You might be aware of this struggle if you are running a business in a small town or a regional area.

Very few business internet providers serve rural areas due to physical barriers and the high cost of deployment. Fortunately, Windstream Business Internet brings a wide range of network solutions to many people in rural areas using different technologies. 

However, it is imperative to have all the knowledge you require to negotiate the demands of the modern world. Therefore, this article will cover Windstream Business Internet in detail.

Windstream Business Internet Overview

Kinetic Business or Windstream Business is a brand of Windstream Holdings, Inc. or Windstream Communications to provide ultra-fast connectivity and communication solutions. Windstream Business Internet is a top network for many companies, providing affordable, scalable solutions in three different categories.

Small BusinessesMidsize BusinessesEnterprise Businesses
up to 30 employeesup to 400 employeesmore than 400 employees
Affordable internet & phone plansReliable connectionManaged network security
High-speed internet via a fiber-based networkEnterprise-class solutions via fiber networkProfessional IT services
Business-oriented solutionsPhone lines with special featuresDDoS mitigation solutions

Kinetic Business by Windstream offers a high-speed internet connection in 18 states through a fiber-backed network. So, consider yourself lucky if it is available in your area, especially if satellite internet is your other choice. Read on to learn what you can get from this provider.

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  • Fiber-based network
  • High-speed internet for rural areas
  • No data caps
  • Affordable business internet


  • Limited coverage
  • Average customer service

Plans & Pricing

Windstream Business Internet uses fiber-backed technology to deliver up to 1,000 Mbps speeds. The provider presents a variety of business internet plans, starting at $64.99 per month. You can contact the provider and request a quote to determine the exact price of your chosen speeds at your business address. All Windstream Business Internet plans come with unlimited data, 24/7 dedicated business support, static IP addresses, and a 30-day satisfaction guarantee.

Additionally, the provider allows you to further simplify your business operations with business internet and phone bundles. Windstream’s reliable internet service gives your business more room to grow by keeping you connected at all times. The following table gives you basic information about this provider’s internet plans.

Kinetic Business Internet service starts at $64.99 per month with basic download and upload speeds of 25 Mbps. However, this is the promotional price and requires customers to sign a 2-year term agreement. On Kinetic’s fiber-rich network, businesses receive 200 Mbps, 400 Mbps, and 1 Gbps of symmetrical speeds to handle all the executive functions in a digital space. 

Additional Perks

Windstream Business Internet provides a range of networking solutions to meet your needs, whether you are a small business owner or the boss of a major corporation. These networking options come with some extra benefits to hasten your development. Here are some of the popular ones:

  • Free installation and activation when you subscribe to Windstream Business Internet. However, keep in mind that it is a limited-time offer.
  • A 30-day satisfaction guarantee with all Windstream business internet plans.
  • $200 Kinetic Business Visa Prepaid card.
  • 24/7 dedicated support in case you face any issues.
  • Secure connection with incorporated security solutions.
  • Uninterrupted connectivity with Voice and cloud solutions.

Like all the other business providers, Windstream Business also helps you upgrade your plan with a few add-ons.

OfficeSuite UC

By encrypting and protecting everything on the cloud, this cloud-based service, which has a monthly subscription price of $19.95, promotes secure collaboration and communication. With OfficeSuite UC, you can empower your employees to work from anywhere without risking your critical data.


Kinetic Business Internet plans include Software-Defined Wide Area Network (SD-WAN) technology that improves application performance, increases online security, and reduces costs. The purpose of SD-WAN solutions is to lower bandwidth usage by automatically steering traffic from branch offices to cloud-based applications. The technology chooses the fastest and least saturated pathway to divert signals across WAN and send them to a centralized data center, e.g., the headquarters that hosts the cloud application. 

Managed Router

Kinetic Business Internet customers must pay a monthly equipment fee of $10 to experience the combined capabilities of a modem and in-business wireless networking. However, this small add-on fee brings with it an array of Managed Router solutions, such as installation, configuration, maintenance, and repair/ replacement.

Internet Coverage Area

Availability is the main issue of this provider. Windstream Business Internet’s coverage area spans a third of US states, covering 18 states. But despite the large service area, only 2.78% of the US population can access Windstream as it mainly focuses on rural and suburban areas.

However, the provider currently offers fiber internet to more than 150 communities and continuously works to improve its network. You can find Windstream Business Internet in specific areas of the following states.

AlabamaMinnesotaNorth Carolina
IowaNew MexicoSouth Carolina
KentuckyNew YorkTexas

Customer Service

Windstream Business Internet has a dedicated team of professionals available around the clock to address your problems. The provider with a score of 70 is well above the industry average score of 66 for Non-Fiber Internet Service Providers in the ACSI’s 2022-2023 report. Kinetic Business Internet also ranked eighth in J.D. Power’s 2023 customer satisfaction study with a score of 684 on a 1000-point scale, in the south region. 

For Windstream, the average customer satisfaction scores are a problem. Even though most consumer complaints are in reference to the connection type since DSL makes up 80% of its network, it has an overall impact on the provider’s market positioning. Otherwise, Windstream is very straightforward with its pricing and policies.

Best Alternatives to Windstream Business Internet 

By now, you might have understood that Windstream Business Internet provides communication and connectivity solutions to businesses of all sizes. However, its limited availability, varying prices and speeds, and subpar customer service can make many people skeptical. If you are considering Windstream for your company, you should also investigate other alternatives to find the best solution for your business.

ProvidersStarting PriceMax SpeedInternet Type
Spectrum Business$49.99/mo.1,000 MbpsCable
AT&T Business  $70.00/mo.1 Tbps Fiber & 5G Wireless 
Verizon Business$69.00/mo.1,000 Mbps Fiber
Frontier Business $64.99/mo. 2,000 MbpsFiber 
CenturyLink Business $55.00/mo.100 Mbps – 940 Mbps Fiber & DSL

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Windstream Business Internet delivers modern and customizable networking solutions for your dynamic businesses. There are no unexpected fees with this provider, and you only pay for what your company actually needs. Windstream Business promotes growth by enabling you to add more services and upgrade your bandwidth tiers in response to growing demands. Overall, it is the best business internet service for people living in small communities.