Comcast Business Internet Review 2024

A high-speed and dependable internet connection is essential for staying ahead in a competitive business environment. And while there is no shortage of internet providers in America, only a few can keep up with the ever-changing and growing business demands.

Comcast Business Internet is a popular name among small businesses, providing them with innovative connectivity solutions for over a decade. The company continues to make gigabit speeds more accessible to small business owners than other providers and is an excellent alternative to slow DSL service. Let’s explore the reasons why Comcast Business is one of the best business internet providers.

Comcast Business Internet

Comcast Business is a brand of Comcast geared towards small business owners. The telecommunication company, headquartered in Philadelphia, also owns Xfinity, a brand to market its residential internet service.

Comcast business internet is an excellent choice for small to mid-sized companies providing a range of connectivity solutions via a cable network. Its large nationwide footprint makes it easier for Comcast to deliver a selection of plans to small businesses so they can get the required bandwidth and speed for their operations.

And although Comcast Business is a little more costly than similar internet providers, its speed, dependability, and widespread infrastructure earn some thought if you are looking to expand your business.  

Pros

• Large footprint
• Wide range of business internet plans
• No data caps

Cons

• Expensive
• 2 or 3-year service agreements are required to get discounts

Comcast Business Internet Plans & Pricing

Comcast business internet presents multiple options to small business owners with speeds ranging from 50 Mbps to 1250 Mbps. The plans, however, are structured such that you get good value with slower speeds but have to pay higher prices for faster connections. This plan structure makes Comcast more expensive than other internet providers.

Small businesses can choose from five different plans. All plans include business-oriented features like dynamic IPs, Comcast Business App, WiFi Pro, and more. The unlimited data and a 30-day free trial make it a viable business internet option. Here are all the pertinent details of Comcast’s business internet plans. 

Comcast Business Internet Essential

The standard plan is a bare-bones setup for a small business with fewer than three employees. This plan starts at $49.99 and can support up to 4 devices with a mere 50 Mbps speed. However, we do not recommend it for bandwidth-heavy operations. Comcast Business Internet Essential can handle basic web activities like

• Daily transactions
• Web browsing
• Sending or receiving emails

Comcast Business Internet Standard

This plan is ideal for a five-device small setup or a startup. The 100 Mbps download, and 15 Mbps upload speeds of the Standard plan can easily handle daily business tasks like

• Emails
• Data transfer
• Website hosting, and more.

Comcast Business Internet Performance

For a starting price of $79.99, the mid-tier package offers the ideal setting for a company with fewer than nine employees. This plan is great for working from home because its 250 Mbps speed can accommodate the following activities.

• Video streaming
• Audio streaming
• Browsing content-heavy websites
• Server data backup
• Simultaneous downloads on multiple devices

Comcast Business Internet Advanced

The next plan, which starts at $164.99, is more expensive than other providers that offer comparable speeds. Comcast Business Internet Advanced is excellent for companies with more than ten employees, offering the ideal setup and can accommodate up to 12 devices. With a speed of 500 Mbps, this package supports

• Larger teams
• Videoconferencing
• Connecting multiple devices

Comcast Business Internet Premium

The price of Comcast business internet plans goes steeper with the internet speed. The premium internet plan provides 750 Mbps speed at a starting price of $234.99. So, if your business relies on bandwidth-hungry activities and has more than fifteen employees, then it is the perfect option as it supports

• More employees in real-time
• VoIP calling

Comcast Business Internet Gigabit Extra

The high-tier plan of Comcast Business starts at a whopping price of $334.99. Comcast Business Internet Gigabit Extra provides 1250 Mbps speed, making it slightly faster than Xfinity’s residential internet plan. The plan can handle more than 20 devices and supports the following business operations.

• Running multiple cloud-based apps
• Backup services
• Faster downloads and uploads of multiple large files

Comcast Business Internet Deals

Comcast Business covers small to mid-sized businesses all over the country, providing exciting deals to new customers when they sign up for their service. These deals/bundles are an excellent way to get valuable features for your business at discounted rates. For example, you can get a $10 discount when you enroll in AutoPay and Paperless Billing.

Comcast Business gives you especially designed innovative solutions like Connection Pro and Business SecurityEdge as add-ons. These add-ons provide long-lasting backup in case of power outages and protect your online presence. Comcast’s deals vary depending on your address. The following table presents the popular deals in Massachusetts.

Availability

Since Comcast Business is a division of Comcast Corporation, it has the same availability as Xfinity, the company’s residential service. Comcast Business serves different businesses in 39 states and Washington, DC, making it one of the most available business internet providers. However, the prices of its plans vary by region, so be sure to check your address on its website.

Customer Service Review

Comcast Business fares better than Xfinity in terms of customer satisfaction, but it still has a terrible reputation in general. While Comcast Business receives positive reviews about its speed and dedicated support, its cost generates low ratings. For the past few years, Better Business Bureau has recorded over 28,000 customer complaints, and while most of these complaints are for Comcast’s residential service, it is difficult to ignore them as they are more than its rivals.

Best Alternatives to Comcast Business Internet

An internet service provider is crucial to the success of your business, regardless of its size. Therefore business owners search for reliable options that can offer them customizable solutions. And while Comcast Business is a popular internet provider, it is not everyone’s cup of tea. Read on to learn about the top Comcast business internet alternatives if you are looking for similar options.

Spectrum Business: Overall Best Alternative

Internet service monolith like Spectrum is the most obvious alternative to Comcast Business Internet. As the company’s main rival, Spectrum also offers wide availability and faster speeds, but it does not overwhelm you with an array of plans with varying prices.

Spectrum business internet offers cheaper and contact-free plans to small business owners. Instead, it presents a contract buyout option to simplify the switchover process because it fully comprehends the difficulties of service agreements. The three-speed tiers of Spectrum offer enough bandwidth to sustain the regular operations of most small to medium-sized organizations.

Furthermore, all Spectrum business internet plans include valuable features for your company, and if you are on a budget, you can further reduce the cost of your monthly subscription by opting for bundles.

AT&T Business: Best Reliability

The telecommunication giant, AT&T also offers business-oriented internet service. It is also an excellent alternative to Comcast Business, offering better and symmetrical speeds, support, and connectivity. Since it uses a fiber network to service businesses, it has the best reliability among other options, providing you with uninterrupted service with high bandwidth to conduct successful business operations. The following table shows the top 5 AT&T Business Internet plans:

Verizon Business: Best Customer Service

We all understand the importance of good customer support. However, it is more crucial for businesses as poor customer service can result in severe consequences in case of any issue. Verizon Business Internet is also a decent alternative to Comcast. This provider consistently tops the yearly rankings of prominent customer service reviewers.

Besides providing powerful support, Verizon offers plans with symmetrical speeds, a price guarantee, and excellent perks. However, it also requires a contract like Comcast Business.

Conclusion

Whether you are the boss of a tiny startup or a large international workforce, your internet connection has the power to make or break your business. So it’s essential to spend money on a reputable business internet provider. Comcast Business Internet is a popular choice for many companies due to its wider availability. Although more expensive than other choices, the company does a great job of offering customizable internet plans to its customers.

However, it all boils down to what you need for your business. If you have the money, Comcast Business is a good choice. If not, we’ve also included the best alternatives.