Spectrum Business Internet Review 2024

The Internet is the life of the modern business world. Your contemporary organization requires a fast, reliable, high-quality internet connection to achieve maximum productivity. Whether you run a small business or work from home regularly, you might be tempted to stick with a home internet provider. However, there is a significant difference between a residential and business internet plan.

Business Internet offers a more dedicated service with additional benefits like faster speeds, better bandwidth, security, and scalability. Many internet service providers also offer business internet plans. Spectrum Business Internet is designed for small companies, offering affordable solutions to fulfill your everyday business requirements. 

Review of Spectrum Internet for Business

Charter Communications provides various telecommunication services to different businesses and residents under Spectrum. Unlike their home internet service, Spectrum offers additional features and benefits to business owners across 41 states. The company is primarily a coaxial cable internet provider and boasts of having the second-largest cable network in the USA. However, a select few metro areas are authorized to receive Spectrum fiber internet service with equal upload and download speeds of up to 1 Gig.

Overall, Spectrum guarantees 99% reliability, more bandwidth, and speeds with additional internet services to support all your business devices. Furthermore, you get dedicated business customer support, extra protection, and monthly savings with bundle deals. This Spectrum business internet review will discuss the different aspects of this service that can help your business grow.  

Pros & Cons of Spectrum Business Internet

Every service has its pros and cons. Let us discover the positive and negative points of Spectrum Internet for business.

Pros

• Affordable high-speed internet plans
• Additional services and benefits
• Contract free plans
• Unlimited data

Cons

• Average customer service
• Slow upload speeds

Spectrum Business Internet Pricing

Spectrum offers three internet plans for small businesses based on their needs. All Spectrum Internet plans for businesses include additional benefits like a static IP, web hosting, domain name, custom email addresses, wireless internet backup, and network security. Therefore, it is understandable that their prices are also higher than home internet plans. However, you can get excellent discounts on the first two plans if you bundle them with other Spectrum services. Check the following Spectrum Internet plans to discover which one suits your business requirements.

The details of each Spectrum Business Internet plan will further give you an idea about the most suitable choice depending on your business type and the number of employees.

Spectrum Business Internet Review

This standard Spectrum business internet plan starts at $49.99 if you bundle it with a Spectrum Phone or TV. The plan provides 300 Mbps speed with unlimited data and a free modem. Spectrum Business Internet has the perfect speed for:

• Supporting small business
• Video conferencing
• Point of sale systems
• Streaming

Spectrum Business Internet Ultra Review

Spectrum Business Internet Ultra offers 100 Mbps more speed than its home internet counterpart. You can get this standalone business plan for $114.99 a month or $99.99 if you choose to bundle it with Spectrum Business Voice. Spectrum Business Internet Ultra offers 600 Mbps speed with all the perks mentioned above and is perfect for:

• Running e-commerce applications
• Running cloud-based applications
• Businesses with 20 employees or less

Spectrum Business Internet Gig Review

The Spectrum Business Internet Gig plan is available for $164.99 a month and includes all the features reserved for Spectrum’s business customers. Small businesses can save up to $15 per month (for 12 months) by stacking a Spectrum Business Voice line on top of their gigabit internet service. Even when the upload speeds are limited to 35 Mbps in most parts of Spectrum’s 41-state service area, business-exclusive perks, like separate private (for internal communications) and public WiFi (for clients and visitors) networks, 25 free licenses of Desktop Security, a 30-day money-back guarantee, and custom email addresses for all employees, make Spectrum Business Internet Gig plan a value-added deal. The plan is best suited for:

• Web hosting
• Data backups
• Transferring large files
• Businesses with more than 20 employees

Additional Costs

It is very important to understand all the extra costs besides the regular prices of an internet provider before choosing an internet plan for business. Spectrum Internet for business comes with some additional costs, but the provider does not charge any hidden fee or added taxes with this service. Here are some of the extra monthly fees associated with Spectrum’s business internet service.

Equipment Fee

Spectrum Business internet plans offer free modem and WiFi to your customers. But if you want a private network for your business, you can opt for its Business WiFi service. This service comes at $7.99 a month for all business customers. This business WiFi makes work easier for your team by offering more security.

One-time Installation Fee

You also have to pay a one-time installation fee to avail of Spectrum internet for businesses. Spectrum gives you two installation options depending on your circumstances. You can either opt for a technician to come and install your service for $65.00 or save some money with self-installation. Spectrum’s self-installation option comes with a starter kit containing an instruction manual and requires a one-time activation fee of $30.00.

Spectrum Business Internet Availability

Spectrum’s business internet is available in 41 states of the USA. Businesses can access this service in dense metro areas of:

So, if you live in these states, you can find a suitable Spectrum plan for your business. However, keep in mind that the coverage is unequal in all states. So, always check the availability of these internet plans before moving on with the whole selection process.

Spectrum Business Internet Speeds

Spectrum’s business internet comes in three-speed tiers, just like Spectrum’s home internet. The only difference is the speed of the mid-tier plan. Spectrum Business Internet Ultra offers 100 Mbps more than the residential Internet plan, allowing you to perform your daily business operations proficiently. The upload speeds reach up to 35 Mbps, allowing you to share files, attend video conferences, and create cloud backups without any hassle. Here is a breakdown of internet speeds offered by Spectrum.

Data Caps

Many businesses have high monthly data requirements, which is why they usually opt for internet plans with unlimited or high monthly data allowances. Spectrum’s business internet caters to its customers by not imposing monthly data caps. Hence, whether your business depends on data-heavy activities or you have more than 20 employees, you can carry out your daily operations without worrying about your monthly data consumption.

Contracts

Contracts can be a hassle, and many businesses do not want to be bound by legal technicalities and terms. Fortunately, Spectrum offers contract-free internet plans for small businesses and provides more reliability with a 30-day money-back guarantee. So, you can choose another provider for your firm if you are unsatisfied with Spectrum’s service without paying a hefty early termination fee.

Is your poor internet service affecting your daily business operations? If you cannot leave your current internet provider due to a contract, Spectrum eases your switching process through a contract buyout offer. Let’s explore how you can avail this offer.

Spectrum Business Contract Buyout Option

Spectrum perfectly understands the connectivity requirements of your business. Therefore, it helps you switch over through a contract buyout offer. This business contract buyout option frees you from an unreliable and slow internet connection and increases your productivity. Therefore you should be aware of the qualifying requirements to benefit from this offer.

• Customers should have two or more Spectrum services.
• They should have a copy of the final bill with a clearly mentioned amount of the early termination fee from their previous provider.

If you fulfill these requirements, you can apply for this option after filling out the Spectrum contract buyout form and receive up to $1000. Your final bill should not exceed this amount. You should apply for this offer within 60 days of your installation. Additionally, this contract buyout option is not available for Spectrum Mobile^™ customers.

Spectrum Business Internet Add-ons

Commercial internet plans always come with extra features and amazing perks. Spectrum also includes quite a few remarkable special services. Some of them are free, while others require a monthly payment. Here is an overview of all the Spectrum add-ons available for their business customers.

Spectrum Business Bundles

Spectrum offers exciting discounts of up to $40 per month on bundles. These bundles provide outstanding telecom solutions to small businesses, especially if you are in the service industry and your offices are frequented by daily visitors. You can lighten the mood by offering on-screen entertainment in waiting rooms and cafeterias, thanks to Spectrum Business Internet’s affordable bundle deals.

Spectrum allows you to combine business internet plans with Spectrum Business TV and Voice. Furthermore, it gives you a variety of add-ons to customize your package according to your business requirements. These Spectrum bundles offer fast internet, unlimited calling features, and popular TV channels. Here are some of the most cost-effective spectrum bundles for your business.

Customer Service

Customer service is a crucial element to consider before choosing an internet plan for your business. Since the productivity of a business heavily depends on a reliable internet connection, a provider with excellent customer service can sort out your issues promptly. The good news? Spectrum’s customer service has improved, especially since it acquired Time Warner Cable.

A few prominent reviewers like the American Customer Satisfaction Index, J.D. Power, and Better Business Bureau rank the customer service of top providers every year. Spectrum jumped one point higher to a score of 64 in ACSI’s latest report. However, it is still 4 points below the industry average of 68. On the other hand, Spectrum ranked strongly in the southern region of J.D. Power’s Satisfaction Study with a score of 728 on a 1000-point scale.

Overall, the provider is doing much better now. With timely replies to customers’ complaints and constantly striving for improvement, Spectrum has undoubtedly made significant improvements over the past few years.

Conclusion

Today, the internet has become a crucial part of your business growth. It not only accelerates your daily business operations but also enhances your company’s productivity. Therefore, a reliable internet connection is necessary to adapt to the ever-changing world. Many internet providers deliver business services to small companies, but we think Spectrum Business internet is the best option. Spectrum caters to small business requirements by offering affordable plans with excellent extra features and bundles. 

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